I'm interested to know the extent to which any Motor Insurance providers/brokers
represented on the list describe the disclosure of personal data to the Motor
Insurance Database, Claims and Underwriting Exchange and Motor Insurance Anti
Fraud and Theft Register, in telephone calls or recorded messages. Do your
companies give general references about sharing information with other insurers
and the police, DVLA etc for the prevention/detection of crime, or do they give
more detail about specific databases and their uses and who has access to them
etc.
As you're all on such good form today I thought I'd canvas all the non financial
services people's opinions too - be nice I've hard a hard week! I know as a
group we're not necessarily representative of the general populace but for those
of you who are UK motor policyholders what is your experience of the statements
being given? How much would you want to know about these databases upfront
(i.e. how much information would you regard as "fair")? If the full details are
in the information sent with policy documentation do you want full details on
the 'phone which might add 40 seconds to the call or recorded message, or would
you be satisfied with a brief statement (perhaps that also signposts more
details will be sent with the policy)?
If you want to contact me off-list please do.
Chris
http://www.rac.co.uk
http://www.racbusiness.co.uk
http://www.bsm.co.uk
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