Donald Henderson on 14 May 2004 at 13:38 said:-
> Thirdly, what on earth do they want
> to collect the information for in the first place - I can
> only think of reasons that seem mildly sinister....!
Fraud prevention?
Ian W
> -----Original Message-----
> From: This list is for those interested in Data Protection
> issues [mailto:[log in to unmask]] On Behalf Of
> Donald Henderson
> Sent: 14 May 2004 13:38
> To: [log in to unmask]
> Subject: Information with refunds
>
>
> It's Friday afternoon - I was out at the shops at lunch-time
> and got slightly annoyed...
>
> I was returning goods to Next and cheerfully got asked for my
> postcode which the assistant was about to enter via till.
> Sad, neurotic person that I am, I declined to give that
> information and was told "it is company policy". I pointed
> out that it wasn't actually necessary and the assistant went
> and got the supervisor. The supervisor happily skipped the
> address entry routine on the till, printed the credit note
> and asked if I was prepared to give my name. I declined and
> she gave me my money with a smile.
>
> This suggests several things to me (other than how awkward I
> can be). Firstly, Next's policy obviously takes some kind of
> account of consent although no-one seemed to be interested in
> telling me why they wanted it. Secondly, they don't actually
> need the information anyway since they processed the
> transaction without it. Thirdly, what on earth do they want
> to collect the information for in the first place - I can
> only think of reasons that seem mildly sinister....!
>
> Any thoughts ?
>
> Donald
>
>
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