I have been following with some interest a set of posts on the newsgroup
news.admin.net-abuse.email [NANAE]with the title "UK Users: Tried the IC
Complaints Process?"
By the way, if you post there, have the wit (a) to mung [alter] your email
address to make sure you don't get spammed, and (b) wear flame retardant
underwear, because the people there do not take prisoners, even if you are
polite. You are expected to be an expert there!
The nub of the posts is that the IC does not care about complaints,
especially when they relate to Spam.
Has anyone on this list any experience directly relevant to the IC's
handling of complaints, especially with regard to Spam? We already know
that the IC's procedures ensure a fair chance is given to all complained
against, but does that mean it lets them off the hook?
Tim Trent - Consultant
Direct: +44(0)1344 392644 Mobile:+44(0)7710 126618
email: [log in to unmask]
Marketing Improvement Limited, Abbey House, Grenville Place, Bracknell,
United Kingdom, RG12 1BP <http://www.marketingimprovement.com/>
http://www.marketingimprovement.com
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