In a message dated 19/10/04 09:41:51 GMT Daylight Time, [log in to unmask]
writes:
> We have had a mystery shopping activity/ review carried out on us. One of
> the "findings" was that we don't give any kind of DPA info on responding
> emails. I'm not sure what would be expected or what we should do. My
> assumption had always been that as they are contacting us by email there is
> an implied reason for us to capture their details and therefore no need to
> formally state this. Not sure why else we would need to refer to DPA, any
> suggestions?
--------
I suppose it would depend on whether your organisation monitors and
intercepts e-mails - if there is a possibility the data the person sends could be seen
by someone other than the intended recipient, this should be made clear.
Ian B
Ian Buckland
Managing Director
Keep IT Legal Ltd
Please Note: The information given above does not replace or negate the need
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