>The derogatory comment "the answers are obviously lies" could have been
worded as >"we have evidence proving that these answers are untruthful" and
then that too could >probably have been withheld (I'm assuming that
evidence exists).
I agree - and with Ralph's follow-up as well. When I train people I always
tell them that the file should contain evidence which justifies the forming
of a recorded opinion or the opinion should not be recorded at all.
Regards,
Graham
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