Dear all
I wonder if any of you are facing the same thorny issue as we are -
concerning charging for missed dyslexia support sessions? We provide
in-house dyslexia support through tutors who are periodically 'left in the
lurch' by students, even though our learning support agreements flag up
acceptable notice periods and tutors are vigilant with reminders.
We also issue progress reports to LEAs, signed by tutor and student
detailing the support received and when. Recently an LEA has informed us
that since one of these sessions was a late cancellation (which we felt
should be charged for in fairness to the tutor who had waited in vain for
the student) they would not pay for such sessions in future and it would
need to be charged directly to the student. We have sought advice from the
DfES but have not found any clear guidance.
Are other colleagues facing similar situations, and what sort of solutions
have been found?
I'd be very glad to know!
Alison James
Learning and Teaching Co-ordinator
Surrey Institute of Art & Design, University College
Falkner Road
Farnham
Surrey
GU9 7DS
Tel: 01252 892762
|