We dont charge anyone - £10 doesnt cover the cost of copying and
preparing files and very often an SAR will cover many different
directorates, Social Services, Housing, Leisure, Libraries, Council Tax,
etc so which department would have the £10 (a couple of quid each?)
I would say that 80% of requests are for Social Services and Housing
clients and it wouldn't be right to charge £10 to someone who is in
receipt of Housing Benefit, for example.
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