Whilst I am on my sensitive data 'horse'.
Can a data subject signify their explicit consent over the telephone or
via a third party?
If this process is meant to safeguard the data subject, how would an
audit trail indicate that the data subject had consented when the box
was ticked by someone else e.g. a tele-agent?
Using a web page is relatively straight fwd. Here a user login might be
used to demonstrate that it was the USER who ticked the box, and not an
over zealous web administrator. But what if there is no login process,
for example where I sit alongside an adviser who clicks buttons on
his/her laptop in response to questions posed to the data subject.
Without recording the conversation verbatim, the only evidence of
obtaining consent is the record of a tick in an electronic box - hardly
convincing as an audit trail!
"He did, honest, he definitely said yes when I asked him that question!"
Duncan S Smith
Principal Consultant
e-mail: [log in to unmask]
gsm: +44 (0)777 556 8180
Company Profiles
"The process of Improvement"
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