I would appreciate any views on the following situation that is taking place
within my organisation.
The data subject is an employee that has made a subject access request to
our Personnel department to see her personnel file. The Personnel
department agreed to the request and offered a private room where the file
would be delivered to and the data subject could review the file at their
leisure.
However the data subject is now on long term sick leave, but is still keen
that Personnel department fulfil her subject access request. She has asked
that her file be photocopied and sent to her at home for her to review from
her sick bed. Our Personnel manager (rather hastily I fear) refused to do
this on the grounds that it would take an unreasonable amount of time and
expense to photocopy the file in question, when a facility to view the file
had already been offered.
Now we have a letter from the data subject's lawyer demanding that the
subject access request be fulfilled within 40 days as prescribed by law, and
therefore that the file be photocopied and sent to the data subjects home
address.
Any guidance welcome!
best regards
Jeremy Tarling
Data Protection Manager
Qualifications and Curriculum Authority
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