Rang a well known cable TV company today to query the bill I'd just
received. The account is in my wife's name. Once they'd established I was
not the account holder they said they couldn't discuss the bill with me.
This is the same company that last month accepted a telephone order from me
to upgrade the account so I would receive more services and they would
receive more money.
Double standards here?
It gets worse. I suggested to them that I could produce a female out of thin
air who would identify herself as my wife and they said they would make a
note of this on the account and then deal with me. Luckily at that moment my
wife walked into my office - totally unexpectedly - and was able to speak to
the Cable TV company and authorise me to transact business with them.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
If you wish to leave this list please send the command
leave data-protection to [log in to unmask]
All user commands can be found at : -
www.jiscmail.ac.uk/user-manual/summary-user-commands.htm
all commands go to [log in to unmask] not the list please!
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
|