Just to support the case for, in general, using specialist suppliers.
By using more than one specialist supplier we are able to have some confidence that the initial supply and installation of the equipment and follow up warranty, service and support are of a good standard. We expect suppliers to meet stated service standards. We monitor and review their services to students. And if they fail to meet our students needs unreasonably - we dump them!
Geoff
Geoff Coates
Assistive Technology Adviser
University of Central Lancashire
Student Services
Marsh Building
Preston PR1 2HE
Tel: 01772 892601
Fax: 01772 892939
email: [log in to unmask]
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