Hello
I endorse Charles' view. The same applies to other areas, eg does x work for
the Council? Is y claiming housing benefit? Is z a Council tenant?
There will obviously be people who have a legitimate reason for needing this
information. If a caller needs the information urgently we usually accept a
faxed request, or in exceptional circumstances we will ring back.
Information is only given out when the caller's credentials have been
established.
Stuart
-----Original Message-----
From: Lucinda Bennett [mailto:[log in to unmask]]
Sent: 30/03/2000 12:17
To: [log in to unmask]
Subject: Advising callers if student is registered or not
At Exeter, if an enquirer phones up wanting to know whether
or not an individual is registered at the University, staff
currently disclose this information to the caller, ie Yes,
X is a registered student here.1 Likewise, if the student
should have registered but did not, or if the student has
left the University, this information is also disclosed.
However, any other information (eg addresses, phone numbers
etc) is not disclosed to the caller - and messages are
forwarded on to the student to deal with as they see fit.
However, under the DP Act, is it legal for staff
to disclose even this limited information? If not, could
it be got around by advising students on the Registration
form that this limited info will be routinely disclosed to
callers.
----------------------
Lucinda Bennett
Administrative Officer
Registry, Room 159
University of Exeter Tel: 01392 263355
Northcote House Fax: 01392 263108
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