In my experience, the SwetsWise platform is notorious for such problems,
also with other publishers and providers (e.g., Ingenta). Especially this
blank screen problem is one that I encountered over and over again.
Also, quality control (including links that end nowhere) leaves a lot to
desire or does not happen at all, at least not in any systematic way. At
least that was my experience and impression over years whenever I
closely and systematically examined this platform. Quite astonishing for a
company with a ISO 9000 certification. As a result, we use Swetswise
only as a backup for making available the backfiles of certain titles for
which we no longer have direct access. We certainly would not want
to use Swetswise as our default e-journals platform. However, better
quality control and a much improved design seem necessary, if you
consider that there are some offers, like the ALPSP learned journals
collection, that are only made available via this platform (as a
collection).
A good marketing device and a chance for smaller publishers to get
considered by consortial buyers, too, but it seems unfortunate, if these
advantages are only available in exchange for poor presentation.
Best regards,
Bernd-Christoph Kaemper, Stuttgart University Library
Sophie Price schrieb:
> Hi
>
> I wonder if anyone else has come across a problem with off-site access
> to Elsevier e-journals via Swetswise?
>
> I have received a number of queries from users who have reported
> difficulties in accessing Elsevier journals remotely. They are able to
> browse the table of contents on Swetswise but when they try to download
> a PDF article the internet is just hanging and displaying a blank screen
> - it can take over 5 minutes for a full-text article to display (if at
> all).
>
> It appears that this problems only occurs when attempting to access
> these titles remotely via Swetswise. I have tried downloading articles
> directly from ScienceDirect (via IP authentication) and there are no
> problems downloading these articles.
>
> I would be interested to hear other people's experiences, comments and
> feedback.
>
> Kind regards
>
> Sophie Price
>
>
> Assistant Librarian: Collection Management
>
> Royal Society of Medicine
>
> 1 Wimpole Street
>
> London
>
> W1G 0AE
>
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>
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>
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>
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>
>
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