Dear All
I plan to undertake observation work and accompanied visits across our
various sites to evaluate current visitor experience. The findings will
inform the development of an informal learning strategy, review of
interpretation and, in one case, the redisplay of an exhibition at a new
site.
I'd like to hear from anyone that has experience of doing observation
and/or accompanied visits. How did you organise it? How many days did you
spend in the galleries/at the site? Did you provide something in the way of
thanks to visitors who allowed you to accompany them?
I'm aware of the visitor studies group website, but I'd also be interested
in any other websites or publications/articles people can suggest.
Thanks in anticipation!
Gillian Wilson
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