Thanks, Volker.
Jie
-----Original Message-----
From: Blackboard/Courseinfo userslist
[mailto:[log in to unmask]] On Behalf Of Volker
Kleinschmidt
Sent: 22 March 2006 10:18
To: [log in to unmask]
Subject: Re: Problems with Blackboard Launch
There is an RSS feed on Behind the Blackboard, in which important new KB
articles are mentioned regularly.
Also our google-search ("Knowledge search") on BtB now highlights
important articles relating to your search keywords - articles we have
flagged for inclusion at the top of the list. This is constantly being
worked at, as are other improvements to BtB.
--Volker
On 3/22/06, Shen, Dr J. <[log in to unmask]> wrote:
> Hi Volker,
>
> Is there a way to alert people the availability of such KB-articles so
> that good work of Bb folks can have better effects?
>
> Thanks
>
> Jie
>
> ________________________________
>
> From: Blackboard/Courseinfo userslist
> [mailto:[log in to unmask]] On Behalf Of Volker
> Kleinschmidt
> Sent: 22 March 2006 08:20
> To: [log in to unmask]
> Subject: Re: Problems with Blackboard Launch
>
>
> There is a backup folder inside the blackboard folder, which holds
> older versions of Blackboard software, and also contains a templates
> folder into which older versions of your startup scripts and config
> files are stored everytime you run PushConfigUpdates. These files can
> be deleted, but they may be useful to you at some point and I wouldn't
> - they don't take up that much space.
>
> If you are running out of space, you should use a bigger filesystem.
> Disk space costs next to nothing these days. There is no reason to
> delete files that might be remotely useful - at most those should be
> moved to another location.
> This doesn't mean you shouldn't do regular cleanup of things like the
> recyclebin and temporary system directories. We are very soon going to
> publish a KB-article with system maintenance scripts for Windows and
> Unix. Note that cleaning the recyclebin should be done in a
> breadth-first-search manner if you want to keep a week's worth of
files.
>
> A place where you can typically quickly recover a good amount of space
> are the temporary strts*.tmp files several levels under tomcat's work
> directory.
>
> If you have some courses growing over all bounds (these can be easily
> identified), talk to the instructors and suggest techniques for
> keeping files smaller or avoiding unnecessary data. E.g. if you are
> providing a separate media streaming server you should ask them to
> place video/audio files there instead of into Blackboard. If it is
> student uploads taking up so much space, discuss the need for the
> large files and suggest alternatives.
>
> You can also move offline (to a separate disk) course folders for
> older courses that you have disabled via snapshot - if these are to be
> re-enabled later, you can move the course folder back. This is also a
> useful technique for handling limitations on number of subdirectories
> for certain filesystems.
>
> --Volker
>
>
> On 3/21/06, Shabana Zia <[log in to unmask]> wrote:
>
> Okay, thanks alot. I think also we found that there are
> several files named 'backup'. Our IT team do not wish to delete these
> files as they may be important. But does Blackboard keep backup files?
>
> ________________________________
>
> From: Blackboard/Courseinfo userslist
> [mailto:[log in to unmask]] On Behalf Of Simon
Forster
> Sent: 21 March 2006 09:35
>
> To: [log in to unmask]
>
> Subject: Re: Problems with Blackboard Launch
>
>
> We had a look at our Bb server the other day, and found that
> all the files we deleted went to a recycle bin rather than being
> deleted. We had 13 Gb of unwanted files. It might pay to check this
> and see if that's the problem.
>
>
>
> Simon Forster
>
> Web Development
> Leeds College of Building
>
> Privileged/Confidential Information may be contained in this
> message. If you are not the addressee indicated in this message (or
> the person responsible for delivery of the message to such person),
> you may not copy or deliver this message to anyone without prior
permission.
> Opinions, conclusions and other information expressed in this message
> are the sender's personal views and do not necessarily represent the
> views of the college; neither are they intended to create any
> contractual or legal obligations binding on the College unless
> confirmed by letter.
>
>
>
> ________________________________
>
> From: Blackboard/Courseinfo userslist
> [mailto:[log in to unmask]] On Behalf Of Shabana Zia
> Sent: 21 March 2006 09:21
> To: [log in to unmask]
> Subject: Problems with Blackboard Launch
>
>
>
> Hi all,
>
>
>
> At present we are encounting problems with Blackboard.
> Everytime we try to launch Blackboard and select login a blank page
appears.
> Having spoken to the college IT team, they tell me that two courses on
> Blackboard have stored too much information, and hence the drive is
> overloaded. There is no free space available.
>
>
>
> What seems to be happening is that everytime we try and move
> some files from one of the courses to free up some space on the drive,
> blackboard will work. But then after a short time it it reverts back
> and does not launch.
>
>
>
> Can anyone tell me if there is anyway in which you can
> specifiy where a file or content is stored. By this I mean say for
> example when you set up a course and then wish to upload documents, at
> present you basically upload the document and Blackboard stores it for
> you. But what i need to know is whether i can actually specifiy where
> the file is stored, the file directory or location. Can i choose to
> place the file someone else?
>
>
>
> Any help is much appreciated. Thanks.
>
>
>
>
> ______________________________________________
> <FONT&NBSP;&NBSP; color="#000" face="Verdana" size="2">Shabana
> Zia
>
>
>
>
>
>
>
>
> Electronic Resources Coordinator
>
>
>
>
>
> <[log in to unmask]" target="_blank">http:[log in to unmask]> (
>
> phone:
>
> 0208 523 3544
>
>
> /
>
> ext:
>
> 2276
>
>
> i
>
> web:
>
>
> <http://www.george-monoux.ac.uk/%3c/A%3e%20%3cA%20href=>
> < a>www.george-monoux.ac.uk <http://www.george-monoux.ac.uk/>
>
>
> *
>
> e-mail:
>
> <mailto:[log in to unmask]> < a>
> [log in to unmask] <mailto:[log in to unmask]>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> _____________________________________________________________________
> This email has been scanned by the MessageLabs Email Security
> System on behalf
> of Leeds College of Building.
> For more information please visit
> http://www.messagelabs.com/email
>
> _____________________________________________________________________
>
>
>
> _____________________________________________________________________
> This email has been scanned by the MessageLabs Email Security
> System on behalf
> of Leeds College of Building.
> For more information please visit
> http://www.messagelabs.com/email
>
> _____________________________________________________________________
>
>
>
>
>
> --
> Volker Kleinschmidt
> Client Support Engineer
> Blackboard Client Support
>
--
Volker Kleinschmidt
Client Support Engineer
Blackboard Client Support
|