We're getting the 504 gateway timeouts on ScienceDirect (OpenAthens authentication) here too.
Helga J. Perry, Electronic Systems & Resources Librarian
Clinical Sciences Library
University Hospital
Coventry CV2 2DX
02476 968827 ; [log in to unmask] ; Twitter @UHCWLibrary)
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-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Checkley, Caroline R
Sent: 10 February 2017 08:39
To: [log in to unmask]
Subject: Re: [lis-e-resources] Science Direct authentication/https issues? WAM proxy and Shib
Hi Rachel
We're having the same issue with WAM, both http and https.
If you want to give your ticket number of III of list, I'll could add my call to yours.
All the best
Caroline
Caroline Checkley
Digital Systems and Services Librarian
Library Services
University of Essex
T 01206 873176
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► libwww.essex.ac.uk
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-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Rachel Oldridge
Sent: 09 February 2017 14:06
To: [log in to unmask]
Subject: Re: [lis-e-resources] Science Direct authentication/https issues? WAM proxy and Shib
Thanks Dom
Yes, I have done what I can in our WAM table to make it work, and we do have the https in our wayfless url for Shib.
Rachel Oldridge
Digital Resource Manager
University of Bedfordshire
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Dominic Benson
Sent: 09 February 2017 13:56
To: [log in to unmask]
Subject: Re: [lis-e-resources] Science Direct authentication/https issues? WAM proxy and Shib
Hi Rachel,
It is taking an age to authenticate via Shibboleth. I think I should change the ReturnURL to HTTPS on the WAYFless URL and the EZproxy link, for example:
https://auth.elsevier.com/ShibAuth/institutionLogin?entityID=https%3A%2F%<yourentityID>&appReturnURL=https%3A%2F%2Fwww.sciencedirect.com
https://login.ezproxy.yourdomain.ac.uk/login?url=https://www.sciencedirect.com/
The connection is still not showing as secure because I imagine the image files are being served via HTTP.
I already have the HTTPS host configured on our EZproxy stanza. Do you have it on your WAM table?
Kind regards,
Dom Benson
E-resources Librarian, Library, Information Services Brunel University London | T +44(0)1895 266143
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Rachel Oldridge
Sent: 09 February 2017 13:46
To: [log in to unmask]
Subject: [lis-e-resources] Science Direct authentication/https issues? WAM proxy and Shib
Hi,
We've noticed today that Science Direct is not working with our WAM proxy at all, is anyone else getting this? It's something to do with https, I'm sure, but it's not security messages this time, it's giving "504 Gateway Timeout The proxied resource, www.sciencedirect.com is not responding." I've implemented the usual fix for https resources, but this failed to make any difference.
Access via Shibboleth, which we use as an alternative, isn't working properly either. Initial login to the main site is fine, but as soon as I do a search I get "The information you have entered on this page will be sent over an insecure connection and could be read by a third party. Are you sure you want to send this information?" - when I click continue, I get redirected through sdauth.sciencedirect.com, and directed back to the homepage instead of the results, http://www.sciencedirect.com/, not the https version!
I have raised with Elsevier and Innovative, but I wondered if anyone else was having the same issues?
Regards,
Rachel
Rachel Oldridge
Digital Resource Manager
University of Bedfordshire
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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