This is strange. It looks like the COD dashboard is sending emails etc and not just updating GGUS directly. I got the Assign update. I will send separately.
John
-----Original Message-----
From: Testbed Support for GridPP member institutes [mailto:[log in to unmask]] On Behalf Of Matt Doidge
Sent: 13 August 2012 16:35
To: [log in to unmask]
Subject: Re: Tickets for the 14th of August
>
> Quiet tickets: Is there any hard evidence that notifications from GGUS are going missing? You admit that you missed the Lancaster one. We checked GGUS with multiple email addresses when we added them. If it caused problems I wouldn't expect them to be intermittent. The broadcast problem seems to be a hard one, sites either get broadcasts or they don't. I didn't get any feedback from mail on the topic last week (are tb-support mails going missing? :-)) so I'll submit tickets to nagios the ops portal.
None, but there does seem to be at least a change in behaviour that I
couldn't account for. The Lancaster ticket only generated one alert when
it was created, no follow ups when it was assigned, edited or solved.
Other Lancaster tickets are behaving normally. This points towards a
possible problem/feature with the on-duty nagios/ggus portal as you
suggested. Someone more in the know might be able to comment on this.
I suspect the sunny weekend had something to do with the low traffic on
tb-support, but I don't know of any recent discussion on the subject
beyond last week's thread.
Cheers,
Matt
>
> https://ggus.eu/ws/ticket_info.php?ticket=85029
> Daniela pointed out on TB-SUPPORT a probably cause of some sites
> intermittent Ops test failures.
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