Martin,
Where were you when I was tearing my hair out?!!!
It used to work for us (I think...) but when MIMAS "enhanced" their
website to make the new WoK button more prominent last month it seemed
to have stopped working.
I don't know if MIMAS/ISI/III have made any changes or if it's just the
matter of having isiknowledge.com in the WAM table. The latter
explanation seems unlikely because when I moved the mouse over the
ISI icon on the MIMAS portal page yesterday, it was obvious that proxy
information was not passed to the ISI server. I cannot understand why
an additional entry in our WAM table could have changed this behaviour.
Mieko
On Fri, 9 Sep 2005, Martin Myhill wrote:
> Yes,
>
> This has been working for Exeter users off-campus since we
> moved to the new WoK site a couple of months ago.
>
> I didn't realise anyone else had encountered a problem.
>
> Best wishes,
>
> Martin
> -------------
> On Fri, 9 Sep 2005 15:44:34 +0100 Mieko Yamaguchi
> <[log in to unmask]> wrote:
>
>> Leo,
>>
>> That's interesting! I must admit I didn't think of putting
>> isiknowledge.com in the WAM table because messages in the main Innopac
>> list archive suggested that you had to include the actual server name,
>> e.g. portal23.isiknowledge.com in the table entry.
>>
>> Yes, the proxy information appears in the URL whether you connect
>> directly to isiknowledge.com or via the MIMAS gateway. I will test
>> off-campus access works later today.
>>
>> Mieko
>>
>> On Fri, 9 Sep 2005, Leo O'Neill wrote:
>>
>>> Mieko,
>>>
>>> I've just put in:
>>>
>>> isiknowledge.com into the WAM table (no * or www). The link on the Web of knowledge
>>> page seems to now include the proxy information in the URL. I will test this next week to
>>> see if it works from outside, in theory it should.
>>>
>>> Regards from a humid Luton
>>>
>>> Leo
>>>
>>>> Just an update on access to the new version of Web of Knowledge via
>>>> WAM.
>>>>
>>>> Sarah Hickman, Product Manager at Innovative, will be contacting MIMAS
>>>> to try and resolve this problem. If you are planning to provide
>>>> access to Web of Knowledge via WAM, you may wish to contact Sarah
>>>> and/or MIMAS so they (MIMAS) know that Bangor is not alone in
>>>> experiencing this problem.
>>>>
>>>> Mieko
>>>> -----
>>>> Mieko Yamaguchi
>>>> [log in to unmask] Technical Services Manager/System Coordinator
>>>> +44 (0)1248 382970 Main Library, University of Wales Bangor, UK
>>>> +44 (0)1248 382979 (Fax)
>>>
>>>
>>>
>>> Leo O'Neill
>>> Library Systems Manager
>>> University Of Luton, UK
>>> Tel: 01582 743404 (fax 489325)
>>> [log in to unmask]
>>>
>> -----
>> Mieko Yamaguchi [log in to unmask]
>> Technical Services Manager/System Coordinator +44 (0)1248 382970
>> Main Library, University of Wales Bangor, UK +44 (0)1248 382979 (Fax)
>
> ----------------------
> Martin Myhill
> Deputy University Librarian
> University of Exeter
> Stocker Rd
> EXETER EX4 4PT
>
> Tel + 44 (0)1392 263870
> Fax + 44 (0)1392 263871
> e-mail [log in to unmask]
>
Mieko Yamaguchi [log in to unmask]
Technical Services Manager/System Coordinator +44 (0)1248 382970
Main Library, University of Wales Bangor, UK +44 (0)1248 382979 (Fax)
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