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LIS-EUR-IUG List Archives2024-03-06T11:58:53ZPowered by L-Soft's LISTSERV mailing list manager
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http://www.lsoft.com/images/listserv_small.gifSelf guided load profile training
https://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;b2a0e96d.2403
Just spotted this which might be of interest to the group. Innovative have released a self-guided load profile training website https://innovative.libguides.com/LPT/<br><br>It looks like lots of bite-size videos (more than 8 hours worth) so you can go at your own pace or just watch the bits you need as a refresher. [...]
2024-03-06T11:58:50+00:00Clifford, Lucyhttps://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;b2a0e96d.2403Re: WAM and ProjectMuse
https://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;dae67ca6.2306
Hi Ed,<br><br>Thanks for the added info. I'm in the process of doing the same thing with ProjectMuse, but didn't want to update the list here until I had a firm resolution.<br><br>Glad we've managed to get there collectively!<br><br>Scott<br><br>From: This list is for current and potential users of the Innopac system <LIS-EUR-IUG@JISCMAIL.AC.UK> On Behalf Of Kirkland, Edward<br>Sent: Thursday, June 22, 2023 1:06 PM<br>To: LIS-EUR-IUG@JISCMAIL.AC.UK<br>Subject: Re: WAM and ProjectMuse [...]
2023-06-22T12:10:08+00:00Scott Mileshttps://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;dae67ca6.2306Re: WAM and ProjectMuse
https://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;5a909f5d.2306
Hi Scott,<br><br>My colleagues have managed to get this fixed. Our WAM IP address was blocked by the campus IT at JHU. Apparently, Project Muse was hosted on it's own servers but moved to JHU a couple of years ago and Ips are blocked more frequently.<br><br>Perhaps try contacting Project Muse directly if you haven't yet. [...]
2023-06-22T12:06:18+00:00Kirkland, Edwardhttps://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;5a909f5d.2306Re: WAM and ProjectMuse
https://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;5be9769e.2306
Hi Scott,<br><br>We had a ticket last year but for some reason I can't find it in our closed tickets now. I can confirm we tried the same entry in the forward table that you are quoting below, and it did not work for us. Rechecking last week confirmed it is still not working. [...]
2023-06-19T16:23:32+00:00Kirkland, Edwardhttps://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;5be9769e.2306Re: WAM and ProjectMuse
https://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;dbb3d69.2306
Hi,<br><br>Thanks Lucy, Jacob, Paul and Ed for the added information.<br><br>The single forward table entry *muse.jhu.edu doesn't fix the UoL access problem, and I am still seeing the resolving process hang for a few minutes when accessed off-site.<br><br>UoL was using a wildcard entry when the problem was identified a few weeks ago, and I had been experimenting with more specific entries based on the EZProxy stanza. [...]
2023-06-19T08:33:29+00:00Scott Mileshttps://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;dbb3d69.2306Re: WAM and ProjectMuse
https://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;391fc26f.2306
Hi Scott,<br><br>Just to say that having checked on this with my colleague we first had Project Muse problems some months ago and despite opening tickets with Innovative we were not able to achieve a solution therefore we have stopped using WAM for Project Muse. We are using Shibboleth only.<br><br>If you can make any progress on this I would be glad to know as we could reinstate WAM as an alternative route. [...]
2023-06-08T14:45:01+00:00Kirkland, Edwardhttps://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;391fc26f.2306Re: WAM and ProjectMuse
https://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;c4e5b999.2306
Hi Scott,<br><br>Sorry for the delay replying I have been on leave.<br><br>We are having a similar problem with WAM links to Muse. We are using the SSL host replace method (with the hyphens) e.g.<br>https://0-muse-jhu-edu.pugwash.lib.warwick.ac.uk/pub/38/article/368709<br><br>We can authenticate but then the page hangs for 2-3+ minutes before giving this error:<br>502 Bad Gateway<br>Cannot connect to host muse.jhu.edu(128.220.160.199:443),e110. [...]
2023-06-08T09:29:09+00:00Kirkland, Edwardhttps://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;c4e5b999.2306Re: WAM and ProjectMuse
https://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;da1d51ad.2306
Hi Scott,<br><br>The only issue we have had similar to this was with the WAM Proxy URLs causing security issues with certain browsers. Once we changed the first part of the URL containing dots and replaced them with dashes, we had no further problems.<br><br>Not sure if this is the case with your 503 erro, but worth a try. [...]
2023-06-07T14:51:36+00:00Paul Haysomhttps://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;da1d51ad.2306Re: WAM and ProjectMuse
https://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;2bc11e90.2306
Off campus no problems here, so maybe Innovative could look at our setup as a working one. We have the wildcard security option switched on in case it would make a difference.<br>Only one entry that I can see in WAM:<br>*muse.jhu.edu<br>and cat link<br>https://0-muse-jhu-edu.emu.londonmet.ac.uk/search?action=browse&limit=subscription:y&min=1&max=40<br><br>Usually we chuck in *.muse.jhu.edu as well (forgetting which is supposed to be above the other) but do not seem to have to done so for this one.
2023-06-05T14:32:59+00:00Jacob Yardleyhttps://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;2bc11e90.2306Re: WAM and ProjectMuse
https://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;55a53ead.2306
Hi Scott,<br><br>I doubt this will be helpful but the only record I have of a 503 error occurring was when we had runaway LDAP processes after our LDAP server briefly went down. It affected all patron logins though, not just one specific resource. We had to kill runaway processes.<br><br>Lucy<br><br>From: This list is for current and potential users of the Innopac system <LIS-EUR-IUG@JISCMAIL.AC.UK> On Behalf Of Scott Miles<br>Sent: Friday, June 2, 2023 5:17 PM<br>To: LIS-EUR-IUG@JISCMAIL.AC.UK<br>Subject: WAM and ProjectMuse [...]
2023-06-05T14:17:37+00:00Clifford, Lucyhttps://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;55a53ead.2306WAM and ProjectMuse
https://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;4519aa2c.2306
Hi,<br><br>We are seeing an issue with ProjectMuse through WAM where the website hangs and returns multiple 503 errors when offsite (routed through verified patron table) but resolves correctly when onsite (WAM link routed through unverified patron table).<br><br>Is anyone else seeing this behaviour, or even better, not seeing this behaviour and can share any insight on forward table setup and to help the Innovative helpdesk resolve the issue? [...]
2023-06-02T16:17:01+00:00Scott Mileshttps://www.jiscmail.ac.uk/cgi-bin/wa-jisc.exe?A2=LIS-EUR-IUG;4519aa2c.2306