The related problem; "What should the laboratory do with clinically
urgent reportrs?" is discussed in the archives:
http://www.jiscmail.ac.uk/cgi-bin/webadmin?A2=ind00&L=acb-clin-chem-
gen&P=R49477&I=-1
The College has a group looking at the issue.
But I don't think the issue you have raised, about patients initiating
the conversation OOH, has ever been studied. I'll ask our local GP
groups.
Jonathan
On 7 Feb 2005, at 11:55, David Robertshaw wrote:
> I have just had an interesting conversation with a director of a GP
> deputising service. She claims that more and more patients are ringing
> the deputising service to get laboratory results. This is because
> patients have been asked by the surgery to ring and get
> "urgent" results but then find the surgery closed. The question was
> could/should the Deputising service ring the Lab, get the answers and
> then ring the patient?? Not a good idea in my mind but on the other
> hand who do we ring urgent/abnormal results to when the surgeries are
> closed?? Perhaps we should join the pharmacists, talk directly to the
> patients, offer advice and get paid for it!!! (FILmS 2005).
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