springerlink.metapress.com ?? Last week it was springer.metapress.com !
That domain was used in the list of URLs that I posted to the list
yesterday. Global find and replace everyone!
That might explain why springer.metapress.com isn't responding today!
Terry Bucknell
Electronic Resources Manager
Harold Cohen Library
University of Liverpool
PO Box 123 Liverpool L69 3DA
Tel: +44 (0)151 794 5408 Fax: +44 (0)151 794 5417
Email: [log in to unmask]
--On 03 July 2003 09:30 +0100 Lesley Crawshaw <[log in to unmask]>
wrote:
> Hi,
>
> Members of this list may like to see this email that I've just received
> from Dawn Ingram at MetaPress, which helps to explain the variety of
> problems some of us were experiencing yesterday with Springer journals.
>
> It still seems a pity that nobody at MetaPress or Springer thought it
> wise to inform us all in advance what was happening. Would that not
> have been eminently sensible? That way the confusion that resulted for
> members of the list yesterday, including myself, that had links to
> Springer titles might have been avoided. Also, maybe timing such a
> change at the weekend might have been better than the middle of the
> week?
>
> Cheers
> Lesley
>
>
> -----Original Message-----
> From: Dawn Ingram [mailto:[log in to unmask]]
> Sent: 02 July 2003 21:40
> To: [log in to unmask]
> Subject: SpringerLink and MetaPress
>
>
>
> Dear Lesley and the other Listserv members,
>
> My sincere apologies for the problems you are experiencing with your
> "legacy" links to link.springer.de. MetaPress does have a system in
> place that should repoint all legacy links to both the Springer Germany
> server and the Springer New York server to the correct location on
> springerlink.metapress.com. Once the two Springer offices made the
> changes in their DNS server to point to the correct location at
> MetaPress, it takes at least 24-48 hours for everything to resolve
> correctly. As cached DNS records begin to expire around the world, the
> redirect will be intermittent. Sometimes it will resolve to the old
> site and sometimes it will resolve to the new site. This is why links
> are working for some Universities, but not for all of them. The process
> can sometimes take up to 48 hours.
>
> I want to stress that the customers should not have to change any of
> their old links at all to point to the new location. All links should
> eventually resolve to the new site.
>
> Again, I apologize for the confusion and inconvenience that this
> situation has caused. Please do not hesitate to contact MetaPress if
> you continue to experience problems.
>
> Best wishes,
> Dawn
>
> Dawn Ingram
> MetaPress
> Operations Manager
> (205) 980-3962
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