Dear Members and colleagues,
A few weeks ago a request for information re. translation services was
posted. The responses have been collated and are pasted (as well as
attached as a word document) for your information. Thanks to everyone who
responded! For individual responses, please visit the archives of the
BME-Wales email discussion list for September 2002:
http://www.jiscmail.ac.uk/cgi-bin/wa.exe?A1=ind0209&L=bme-wales-health-socia
l-care
Best wishes,
Roiyah
<<Translation Services.doc>>
Translation Services (and Interpretation)
WALES
Gwent Healthcare Trust
Tel: 01633 234234 (The Royal Gwent switch board)
Contact: Florinda Hall
Please note:
'...within Gwent Healthcare Trust there has been developed an internal
translation service.Although there are one or two problems with the service
on the whole there are good training, review and feedback processes for both
users and staff.The person who co-ordinates the service is Florinda Hall and
she can be contacted on via The Royal Gwent switch board on 01633 234234.
There is also some use of language line which is also evaluated by Florinda
Hall.
MEWN Cymru
Mandarin & Somali
Address:Mount Stuart Square, Cardiff, CF10 5EB
Tel: (029) 20464445
Fax: (029) 20454719
Race Equality First
Tel: 029 20 224097
Black Voluntary Sector Network
(database of translators and interpreters)
Address:Baltic House, Mount Stuart Square, Cardiff, CF10 5FH
Tel. 029 2045 0068 / 92
Fax 029 2045 0226
Email: [log in to unmask]
Also from members:
* In Cardiff, we have developed a service in which the local authority
interview and appoint interpreters, who can then be accessed by local
authority workers and health professionals. This is currently restricted to
people working with asylum seekers.
* The interpreters booked by the professional requesting interpreting
assistance, and the interpreters are then paid as self-employed for the
hourly work that they do by either the local authority or the Local Health
Group.
* Whilst there are some problems with this system, it works quite well
overall.
* I have written an outline on the core requirements of an
interpretation service if anyone is interested.
*
* Also, there is currently a review of interpretation services in the
Cardiff area being carried out by an experienced firm of consultants
NATIONAL
1. Jordans' Commercial College & Secretarial Services
62, Bickerstaffe St
St. Helens Merseyside WA10 1DS
Tel: 01744 24547
2. P J Aubrey Translation
5, Haywood Gardens
St. Helens Merseyside WA10 4JU
Tel: 01744 739540
3. The Language Learning Centre
University of Liverpool 128, Mount Pleasant
Liverpool Merseyside L69 3GR
Tel: 0151 794 1489
4. Language to Language
Address: 251 Osmaston Road, Derby DE23 8LD
Tel: 01332 202101
Fax: 01332 366409
Email: [log in to unmask]
<mailto:[log in to unmask]>
5. CINTRA - CAMBS INTERPRETING AND TRANSLATING AGENCY
Address: Foster Road, Cambridge CB2 2NL
Tel: 01223 508760
e-mail: [log in to unmask]
<mailto:[log in to unmask]>
Contact: Caroline Taylor, CEO
6. Language Line
Swallow House
11-21 Northdown Street
London, N1 9BN
Tel: 0845 310 9900
Webiste: http://www.languageline.co.uk/
7. The Liverpool Hinducultural Organisation
263 Edge Lane LIVERPOOL, L7 5NA
Email: [log in to unmask]
Contact: Kiran Jyoti
8. Liverpool city council
Tel: 0151 233 3000 (switchboard)
9. Bradford Hospitals NHS Trust
Tel nos. (01274) 364389 or (09793) 407104
10. Institute of Linguists*
Saxon House
Southwark street
London SE1 1UN
*They maintain a national database of people who are qualified to
undertake this role and who in many instances have specialised experience
e.g. working in the courts, health service or other settings.
11. Milton Keynes Community language translation service
Milton Keynes council, Saxon court
502 Avebury boulevard, Milton Keynes
MK9 3HS
Tel: 01908 253 253
Contact: Gloria
12. Gulberg Community Centre
Park Lane, Bradford
BD5 0LJ
Tel:01274 726541
Fax:01274 730862
13. Companies offering translation services (list sent by P.Bennetts)
THITA - The Herts Interpreting and Translators Association
22 Tolpits Lane
Watford WD18 6NR
Tel: 01923 233003
Health and Housing Resources (mostly for refugee/aslyum seekers)
Unit 39 Councourse House
Dewsbury Road
Leeds LS11 7DF
email; [log in to unmask]
Tel: 0113 277 0999
Typesetters Ltd
16 Mead Business Centre
Mead Lane
Hertford SG13 7BJ
Tel: 01992 513700
email: [log in to unmask]
Eclipse Translations Ltd
European Translation Centre
Lionheart Enterprise Park
Ainwick
Northumberland
NE66 2HT
Tel: 01665 606111
Email: [log in to unmask] or [log in to unmask]
Website: www.eclipse-translation.co.uk
Language Line
Swallow House
11-21 Northdown Street
London N1 9BN
Tel: 020 7520 1400
Website: www.languageline.co.uk
SATRAP
London House
271 King Street
Hammersmith
London W6 9LZ
Tel: 020 8748 9397
email: [log in to unmask]
Website: www.satrap.co.uk
Institute of Linguists
Saxon House
48 Southwark Street
London SE1 1UN
Tel: 020 7940 3100
email: [log in to unmask]
Website: www.iol.org.uk
Central Office of Information
Translations
Hercules Road
London SE1 7DU
Tel: 0207 261 8446
Email: [log in to unmask]
CINTRA
CPDC
Foster Road
Trumpington
Cambridge CB2 2NL
Tel: 01223 508760
Email: [log in to unmask]
DITS - Dacorum Interpreting and Translation Service
DCVS
48 High Street
Hemel Hempstead
Herts HP1 3AF
Mob: 078 14 666 371
This service will be moving to the above address in November
There are also specialist websites that include translated information:-
for diabetic foot care
www.diabeticfoot.org.uk
for patient information
www.mypil.com.uk
information and advice
www.multikulti.org
asylum seeker/refugee
www.harpweb.org.uk
14. Mrs Nazneen Lakhani
52 St Michael's Crescent
Pinner
Middx HA5 5LG
Tel: 0208 866 5105
12. From Cancer EQuality Carers Project, The Afiya Trust:
Hounslow translation unit. They are very good and provide a type
setting / design service which I used for the production of
tapes for
carers of people with cancer.
Tel: 0208 5832299
Contact:Gursharan Gill
[log in to unmask]
13. 'I'm just working on an Ethnic Minorities Needs Audit in Westminster,
and by chance the Council sent me through a list of language services used.
I can't recommend these as I don't know them personally and I don't know if
they work in your area but try (in order given):
<http://www.bss.org/>
<http://www.eiti.com/>
<http://www.helplines.org.uk/language_line.htm>'
INTERNATIONAL
Arthur Moutakis Fax:81651165 E-Mail:[log in to unmask]
Arthur Moutakis Program Manager Multicultural Mental Health Access Program
{McMhap} Mob:0407378927 Fax:81651165 E-Mail:[log in to unmask]
______________________________________
Dr. Roiyah Saltus - Blackwood
Research Fellow
BE4 Project
Improving the Quality of Mental Health & Social Care to Black and Minority
Ethnic People in Cardiff: Equity, Empowerment, Effectiveness & Efficiency
Research Unit, School of Care Sciences
University of Glamorgan, Glyn-Taf Campus
Pontypridd, CF37 1DL
Tel: 01443 483141
Fax: 01443 483140
Email: [log in to unmask]
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