Further to the recent thread on this subject.
Coventry have already done some work towards creating 'How to' documents for
our users, but they are still in draft form and require tidying up, changing
to
corporate house style etc. As drafts we have not yet approached msn/yahoo
for permission to use screenshots. The references to 'access@' is our
branding for the public service. Our existing IT Centre at the Central
Library
is access@central, and as other libraries are added they will probably
follow
the same branding, hence [log in to unmask]
They are mounted on the web for you to go and download (warts and all) - but
we would appreciate any feedback, and of course, would like to have sight of
handouts created by other authorities.
The address is www.neslicom.co.uk/call - all of our proposed handouts are
listed,
though not all are finished. You may either open and save in MSWord or
Right click > Save target as .......
Hope these help some of you to make a start and save the wheel being
reinvented
over and over again.
Barry Hickman
Systems Librarian - Coventry City Libraries
Tel : 024-76832324 Fax : 024-76833163
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