Date: Tue, 3 Apr 2001 13:54:30 -0700
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Subject: [RRE]CPSR's Participatory Design Conference 2000 Proceedings Available
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Date: 3 Apr 2001 17:23:26 -0000
From: [log in to unmask]
Subject: CPSR's Participatory Design Conference 2000 Proceedings Available
Designing Digital Environments: Bringing in More Voices
The Participatory Design conferences, held every two years since 1990,
have been committed to bringing together researchers and practitioners
from the humanities, social sciences, and applied sciences to report
on ideas and explore new ways of applying these ideas -- together.
The conferences, and their written record in proceedings, journal
articles, books and special journal issues, have been rooted in
the idea that understanding the use of technology is essential for
informing design. In particular the conferences have argued that
people who use technology should actively participate in the design
and development of the products and services they use.
The conference theme this year, "Designing Digital Environments,"
was developed by the PDC conference program committee to heighten
awareness that the worlds of art and technology are acutely apparent
on the web and through the wide-spread use of mobile digital devices.
Web and mobile device users are bombarded with often clumsy visual
and navigational designs that don't fit their expectations or those
from the dot-com "world," are expected to blend art and technology
with some technical tools, but with little guidance from those that
will try to use their designs. C.P. Snow's warning bell about the
persistence of two academic cultures is unfortunately alive and well
in the applied commercial world of web design and use. PDC authors
and participants are engaged in a long term struggle to bridge the
divide through language and actions. Our sub theme of "bringing
in more voices" is represented in the papers and summaries in this
volume.
The PDC 2000 Proceedings are divided into three parts.
The first section is a collection of scholarly papers reporting on
theory and practices by people actively engaged in developing and
testing participatory design ideas. The list of contributors includes
international and new authors from Australia, Turkey, Japan, as
well as researchers from Austria, Germany, England, Scotland and the
Scandinavian countries. Papers address participatory processes and
politics, tools and techniques, and tactics and strategies. Issues
of conflict, dissent and risk are discussed alongside techniques
involving workflow, video, and drama. Topics span not only fields
bearing directly on computer use, but also architecture, management,
labor, healthcare, and graphic design.
The second part of the Proceedings gives an overview of ten Workshops
that were presented at the conference. These three-hour Workshops
have been an important feature of PDC. They are an active opportunity
for people to experience and participate in techniques from areas
and disciplines outside their usual sphere. This year the Workshops
included techniques in using and understanding psychology, mapping,
and planning, and were intended to address participant designers who
are children, product users, and citizens. Topics range from pedagogy
and learning environments, to ethnography and the design of internet
environments, to on-line and off-line community building.
The third part of the Proceedings is a new feature added this year:
Works in Progress reports. Since many researchers and practitioners
are often involved in stories of participation which go on over
a longer period of time, without specific so-called 'scientific'
findings, we felt it would be useful to include their stories and
reports as well. The work-in-progress reports initiated conversations
on trends in information technology design, technology assessment,
PD and structural change, and on involving children in participatory
design. Several reports address the ethical dimensions of information
technology. How can avoiding overconsumption be a challenge that
progressive designers address more often? Has the way of thinking
about society kept pace with technical development? Other reports
show the diversity of approaches and tools used in participatory
design. One report applies Activity Theory to analysis and design.
Another considers how photography can elicit heterogeneous views
on design problems and solutions. In others, collaboration becomes
the focus through case studies of design teams and small enterprises.
These Proceedings were printed in a limited number. We plan to make
and keep some of the material available on the web, and to publish
selected papers as part of a special journal issue. We look forward
to ongoing dialogues across the many cultures of design and use of
technology.
Todd Cherkasky, Sapient Corporation, USA
Joan Greenbaum, City University of New York, USA
Peter Mambrey, GMD-FIT, Germany
Jens Kaaber Pors, Roskilde University, Denmark
TABLE OF CONTENTS:
PAPERS
--Dialogue and Dissent in Stories of Community . . .
Ian Beeson and Clodagh Miskelly
--Evoking The Future:Drama And Props In User Centered
Design . . .
Eva Brandt and Camilla Grunnet
--Taking Video beyond 'Hard Data' in User Centred Design . . .
Jacob Buur,Thomas Binder,and Eva Brandt
--Participatory Work Flow Analysis: Unveiling Scientific
Research Processes with Physical Scientists . . .
George Chin,Karen Schuchardt,James Myers,and
Debbie Gracio
--Participatory Design in Architecture:Can Computers Help?
Benjamin Cimerman
--Translation Theory and the Integrated Approach in IT
Management . . .
Hans Doorewaard and Trond Knudsen
--Empirically Informed Knowledge Management Systems In
Mobile Domains . . .
Henrik Fagrell and Fredrik Ljungberg
--Deadlines and Work Practices in New Media Development:
Its about time . . .
Joan Greenbaum and Dagny Stuedahl
--Assessing Risks of Participatory Design Projects . . .
Johannes Gartner
--Quality Function Deployment (QFD)extended Future
Workshop: An Approach for Effective and Enjoyable User
Participation . . .
Niklas Hallberg,Sofie Pilemalm, Sara Jagare,
Magnus Irestig,and Toomas Timpka
--Being There and Doing IT in the Workplace:
A Case Study of a Co-Development Approach in Healthcare . .
Mark Hartswood,Rob Procter,Mark Rouncefield,and
Michael Sharpe
--Intertwining Training and Participatory Design for the
Development of Groupware Applications . . .
Thomas Herrmann,Kai-Uwe Loser,and Klaus Moysich
--Participatory Design in a Commercial Context -
A Conceptual Framework . . .
Finn Kensing
--Participatory Design and Communication in Virtual
Environments . . .
Mary Lou Maher,Simeon J.Simoff and Gerard C.Gabriel
--'God is an Alien':Understanding Informant Responses
Through User Participation and Observation . . .
William L.Mitchell,Daphne Economou,and Dave Randall
--Obstacles To Tele-Cooperation In Engineering Networks Of
The Building Industry . . .
Bernhard Nett,Paul Fuchs-Frohnhofen,and Volker Wulf
--Lessons from Frankenstein on Technology and Society . .
Julian E.Orr
--From Utopia to DLKManagement of External Voices in Large
Participatory Design Projects . . .
Sofie Pilemalm,Niklas Hallberg,and Toomas Timpka
--An Ethnographic Investigation Of The Learning Of A Teacher-
As-Local-Expert In The First Phase Of Introducing Computers
Into An Elementary School . . .
Hideyuki Suzuki, Hiroshi Kato,Etsuji Yamaguchi, and
Shigenori Inagaki
--From Sandbox to "Fundbox": Weaving Participatory Design
Into The Fabric Of A Busy Non-Profit . . .
Randall H.Trigg
--Self-employed Labor meets Codetermination Participatory
Design in Network Organizations . . .
Bettina Torpel
--Innovation In Use:Interleaving Day-To-Day Operation And
Systems Development . . .
Alexander Voß,Rob Procter,and Robin Williams
--Multiple Voices In The Graphic Design Of A Visual
Information System . . .
Ina Wagner,Martin Kompast,and Rudiger Lainer
--An Approach To Digital Technology Integration In
Architectural Curriculum And Studio . . .
Rusen Yamacli
WORKSHOPS
Mixing Disciplines in Teaching Participatory Design Practices . .
Gunnel Andersdotter,Betty Bergqvist,Sara Eriksen,and
Yvonne Dittrich
--Participatory Design of Internet Environments and Web-
Enabled Products and Services . . .
Meg Armstrong, Jeanette Blomberg,Jamie Haruch,and Carrie Yury
--User Friendly:Dialectic Development Of Technology-Enhanced
Learning Environments . . .
Danny Choriki,Ellen M.Cooney, Heather Larson,and
Mari Millary
--Community Informatics:Participatory Tools For Social
Inclusion And Active Citizenship . . .
Peter Day
--Participatory Design with Children:Techniques,Challenges,and
Successes . . .
Allison Druin,Houman Alborzi,Angela Boltman,Sue Cobb,
Jaime Montemayor,Helen Neale, Michele Platner,
Jessica Porteous,Lisa Sherman,Kristian Simsarian,
Danae Stanton,Yngve Sundblad,and Gustav Taxen
--Experiments in Building Participatory Learning Communities
on the Internet: Language Learning and Teaching,Collaborative
Dictionaries,and Municipal Services . . .
Davydd Greenwood,Carla Shafer,Bob Parks,
Catherine Ingold,and Richard Brecht
--Enabling Communities: Communication and Cooperation in
and on Knowledge Landscapes . . .
Peter Mambrey and Volkmar Pipek
--Generative Tools for Accessing Experience . . .
Elizabeth B.-N.Sanders
--Designing Digital Environments:Bringing in More "Choices"
Leyla Yekdane Tokman and Rusen Yamacli
WORKS IN PROGRESS REPORTS
Strategies For Participation Of Learners In Virtual Learning
Communities . . .
Thomas Berger and Laurent Borgmann
--Designing for a Semi-Structured Virtual Group: A Work-in-
Progress Report on the Project "Alumni-Web 2000" . . .
Werner Beuschel
--Characterizing Interactive Web Applications Findings from an
Interdisciplinary Research Project . . .
Kristian Billeskov Boving,Sisse Finken,Dixi Henriksen,
Jens K.Pors,Hanne Westh Nicolajsen,and Lasse Vogelsang
--A Case Study where PD Would Have Helped Or Maybe
Not?? . . .
Olle Balter and Ann Lantz
--Mapping out and constructing the needs a pilot study of on--
line public services and citizens involvement . . .
Annelie Ekelin
--Restructuring PITTMed Curriculum Online (PCO):
A Participatory Design/Open Source Software Approach . .
Kathleen A.Ferraro
--Net Risk:Environmental Information Design,Access,and
Literacy . . .
Kim Fortun
--Participant Stakeholder Evaluation As A Design Method:A
Report On Work In Progress . . .
Richard Giordano and David Bell
--More User Participation by New Media?Media Use in Small
Software Firms . . .
Annette Henninger and Andrea Sieber
--Representing And Constructing Use -An Activity Theoretical Perspective To
Design Work . . .
Sampsa Hyysalo
--Defining the crucial usersAn activity theoretical approach for
finding the missing voices . . .
Sampsa Hyysalo and Janne Lehenkari
--Learning Participatory Design by Participatory Design . .
Morten Moth Iversen,Jan Ernfred Madsen,and
Jakob Svaneborg Vesterstrom
--Emergent Values Conflicts In Formal Process For Managing
Innovation: Organizational Obstacles And Affordances For
Practice . . .
Peter H.Jones
--Listening to User Experience: Integrating Technology With
Proactive Wellness Management . . .
Margaret McCormack and Jodi Forlizzi
--Designing for and with a Community of Designers: Minority Disciplines and
Communities of Practice . . .
Michael J.Muller
--Tayloring Inter-Organizational Tele-cooperation A Case Study
in the German Steel Industry . . .
Bernhard Nett, Giulio Iacucci,and Volker Wulf
--Mindtape:A Tool for Reflection in Participatory Design . .
Janni Nielsen and Nina Christiansen
--From Database Design to Community Mobilization:PD in Sri
Lanka's Energy Sector . . .
Dean Nieusma
--Picturing Commutes:Informant Photography and Urban
Design . . .
Jason W.Patton
--Open Source Social Science: Web Tools for Collaborative
Analysis of Ethics and Technology . . .
Alex Sokoloff,Virginia Eubanks,Kim Fortun,and Mike Fortun
--Interaction to Improve Quality Of Design . . .
Leyla Yekdane Tokman
--Media Determinism and the Social Design of Web Based
Computing . . .
William B.Warner
--Author Index
--Keyword Index
**************************
PDC 2000 PROGRAM COMMITTEE:
Phil Agre, University of California Los Angeles, USA
Peter v. d. Besselaar, University of Amsterdam, The Netherlands
Jeanette Blomberg, Sapient Corp., San Francisco, USA
Jorn Braa, University of Oslo, Norway
Tone Bratteteig, University of Oslo, Norway
Debra Cash, New Century Enterprises, Belmont, MA, USA
Andrew Clement, University of Toronto, Canada
Peter Day, University of Brighton, United Kingdom
Fiorella De Cindio, University of Milano, Italy
Frank Emspak, University of Wisconsin, USA
Susana Finquelievich, University of Buenos Aires, Argentina
Batya Friedman, Colby College, USA
Davydd Greenwood, Cornell University, USA
Joe Glick, City University of New York, USA
Thomas Herrmann, University of Dortmund, Germany
Finn Kensing, The IT University of Copenhagen, Denmark
Sarah Kuhn, University of Massachusetts Lowell, USA
David Levinger, QpassTM, USA
Kim Halskov Madsen, Aarhus University, Denmark
Terry Mizrahi, City University of New York, USA
Michael Muller, Lotus Development Corp., USA
Agneta Ranerup, Goteburg University, Sweden
Toni Robertson, University of Technology Sidney, Australia
Mike Robinson, University of Jyvaskyla, Finland
Pat Sachs, Social Solutions, USA
Doug Schuler, Evergreen State College, USA
Susan Leigh Star, University of California, USA
Lucy Suchman, Lancaster University, UK
Randall Trigg, The Global Fund for Women, USA
Ina Wagner, Technical University of Vienna, Austria
Coralee Whitcomb, CPSR, USA
Volker Wulf, University of Bonn, Germany
See http://www.cpsr.org/conferences/pdc2000/
PDC 2000 Proceedings are available from CPSR for $20 (a 20% discount)
to CPSR members, and $25 for non-members. Postage is an additional $3
in the U.S., and $7 outside the U.S.
Previous PDC Proceedings are also available.
See http://www.cpsr.org/publications/publications.html
To Join or Renew membership in CPSR use:
https://swww.igc.apc.org/cpsr/sec-membership-form.html
Use the secure online publications order form at
https://swww.igc.apc.org/cpsr/sec-order-form.html
Or send payments to CPSR, PO Box 717, Palo Alto, CA 94302.
Apologies for any duplication of posting.
> --
Susan Evoy * Managing Director
http://www.cpsr.org/
Computer Professionals for Social Responsibility
P.O. Box 717 * Palo Alto * CA * 94302
Phone: (650) 322-3778 *
Email: [log in to unmask]
Join/Renew online: https://swww.igc.apc.org/cpsr/sec-membership-form.html
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