Hi,
I have a student who wants to do a final year project on the skills of
customer support staff who work for fee based electronic information
services (online/Web, CDROM).
I would be grateful if people could provide names and contact details of
customer support managers that they deal with. This will, I hope, give us
an uptodate contact list.
Regards,
Mark
M.Hepworth
Department of Information Science
Loughborough University
LE11 3TU
United Kingdom
Tel: 01509 228051
Fax: 01509 223053
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