The University of Newcastle upon Tyne (Transport Operations Research Group)
in Association with Trans Control Oy of Finland is holding a Seminar
entitled "Public transport, best value and benchmarking: how to achieve
quality improvements" at the University of Newcastle upon Tyne on 7th
December 2000.
Speakers will explain why knowing where you perform well is important and
show you how you could measure your company's performance using external
assistance. This is against a backdrop of a University research team with
extensive experience in measuring the internal efficiency of public
transport operators throughout Europe. One speaker has experience in
helping over 100 public transport companies in Finland and Sweden determine
the level of their competitiveness which in turn has helped them forge
ahead in their own domain of operation.
Early application is advised. Please reply to Mrs. L. Morgan
([log in to unmask]) for further details and a booking form. Tel: 0191
222 7683. Fax: 0191 222 8352. ------- End of forwarded message -------
Corinne Mulley, Senior Lecturer
Department of Accounting and Finance
University of Newcastle upon Tyne
NE1 7RU
UK
Telephone: +44 191 222 6567
Fax: +44 191 222 8758
E-mail: [log in to unmask]
If you have an interest in benchmarking of local transport performance,
have a look at the EQUIP website at http://www.europrojects.ie/equip/
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
|