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The University of Newcastle upon Tyne (Transport Operations Research Group) in Association with Trans Control Oy of Finland is holding a Seminar entitled "Public transport, best value and benchmarking: how to achieve quality improvements" at the University of Newcastle upon Tyne on 7th December 2000. Speakers will explain why knowing where you perform well is important and show you how you could measure your company's performance using external assistance. This is against a backdrop of a University research team with extensive experience in measuring the internal efficiency of public transport operators throughout Europe. One speaker has experience in helping over 100 public transport companies in Finland and Sweden determine the level of their competitiveness which in turn has helped them forge ahead in their own domain of operation. Early application is advised. Please reply to Mrs. L. Morgan ([log in to unmask]) for further details and a booking form. Tel: 0191 222 7683. Fax: 0191 222 8352. ------- End of forwarded message ------- Corinne Mulley, Senior Lecturer Department of Accounting and Finance University of Newcastle upon Tyne NE1 7RU UK Telephone: +44 191 222 6567 Fax: +44 191 222 8758 E-mail: [log in to unmask] If you have an interest in benchmarking of local transport performance, have a look at the EQUIP website at http://www.europrojects.ie/equip/ %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%