@Gabriele Ferri
Your project sounds very interesting and my intuitions are similar. We have done some work, across several projects, using game-like environments, sometimes with engagements lasting years. My thinking is not only that facilitation is needed but that the relevant design engagements need to be seen as inclusive encounters where all entities (people, sites, objects, games) can act as useful (provocative, explanatory, empathetic, etc) 'boundary' objects. Perhaps in this, 'flat', ontology facilitation is a somewhat misleading term unless it is seen as an action that can be directed from anybody to anybody or from anything to anything. These days, I am especially interested in how this can lead to the inclusion of stakeholders beyond humans who are not only discriminated against but are typically voiceless, at least in the conventional sense and in the professional settings. E.g., see this recent symposium: http://untaming-the-urban.tumblr.com/Symposium
Please do share more about your work or any useful references.
In turn, these papers might be of relevance (and have suggestive references too):
https://www.academia.edu/231381/Virtual_Environments_as_Situated_Techno-Social_Performances_Virtual_West_Cambridge_Case-Study
https://www.academia.edu/5185272/Portmanteau_Worlds_Hosting_Multiple_Worldviews_in_Virtual_Environments
https://www.academia.edu/28240989/Design_Tools_and_Complexity_Mobile_Games_and_Collective_Imagination
https://www.academia.edu/30723994/Mobile_Gaming_for_Agonistic_Design
Stanislav
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