Hi
We issue all of our AV through self service.
We have dates of birth for all juniors and our LMS triggers a message if a child tries to issue an age inappropriate item to their ticket, referring them to staff.
The tag reading is accurate and we keep our AV in locked boxes, which have to be opened before leaving the building. Think it would be difficult to go forward with this without you obtaining junior DOBs at least for your LMS.
Kind regards
Linda
Linda Moffatt MCLIP
Stock and Support Services Team Leader
Face to Face Service
Cornwall Council
mobile 07973497122
01872 324304
email [log in to unmask]
Library Service Headquarters Unit 17 Threemilestone Industrial Estate TRURO TR4 9LD
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-----Original Message-----
From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Liz Rodger
Sent: 09 June 2015 14:19
To: [log in to unmask]
Subject: Re: Age Related Products and Self Issue
Ewan, we have dates of birth for the bulk of our borrowers and certainly for young people and children. So, we have set an alert on he LMS which is triggered when a child tries to self issue an adult title. The alert asks them to contact a member of staff.
Having said that, due to the high error rate we don't use RFID for AV items - I think about 2 in every 10 weren't read by the scanner.
Liz
Liz Rodger
IT and Support Services Librarian
East Kilbride Library
40 The Olympia
Town Centre
East Kilbride
G74 1PG
01355 570521
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________________________________________
From: lis-pub-libs: UK Public Libraries <[log in to unmask]> on behalf of Ewan Scott <[log in to unmask]>
Sent: 08 June 2015 15:38
To: [log in to unmask]
Subject: Age Related Products and Self Issue
Hello,
This is my first contribution to your list, although I have been following your conversations for a while. I have been asked to investigate the possibility of issuing age restricted products (i.e. 15+ and 18+ DVDs) through self issue machines in our service points and wondered if anyone on the list would be able to help.
For background, we have a large collection of DVDs and have been issuing U and PG titles through self-issue for the last 6-9 months. This was initially brought in as a trial to see how things would go, and with one eye on extending the trial to the adult collection. However, there are some issues that we first need to tackle. The main issue is what we do about Challenge 25 legislation and ensuring that the person who borrows the item is of an age for the item. As a service, we do not seek identification that provides a D.O.B so we cannot use the LMS information as a yardstick for issue. We also need to consider aspects of Trading Standards legislation, such as refusal registers, before we can consider the possibility of self issue for these items.
My question is, does anyone here have experience of issuing age related products by self issue? If so, how did you go about tackling the minefield that is the legislation!
Thanks!
Ewan
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