Hi
You will need a valid consent form signed by the employee as well as a written request from the insurers for the OH medical records.
You need not be concerned. This is standard practice.
Best wishes
Deborah
Sent from my iPhone
> On 21 Nov 2013, at 07:37, "Sarah Walker" <[log in to unmask]> wrote:
>
> Hello all,
> I am after some advice on the process for insurance companies requesting OH records.
> I am new to a stand alone OH position and have been used to always having a team around me and have never had to deal with this directly before .
> I saw an agency staff member at the request of the H & S advisor as he was giving conflicting (and concerning) information on his accident form and they just wanted me to chat to him to discuss any health issues and advise him further re: seeking medical advice etc. I only have less than a page of notes on him as had never seen him before, but I had a phone call from the H&S advisor at the end of the day yesterday saying that the insurance company needed a copy of anything I had by the end of the week as he had put in a claim following his accident.
> Please advise
>
> Thank you
> Sarah
>
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