Hear-hear! Thanks to everyone who has been active in this. Let us hope this can progress into a more consultative process in the future between JCQ and ourselves. Christmas just round the corner - who knows what Santa will have in his sack?
Sent from my iPad
On 16 Nov 2012, at 14:56, "Marjanne WORSLEY" <[log in to unmask]> wrote:
> Dear Duncan
>
> Thanks for your hard work. Clearly Nick does not want to listen/read your e-mail. Still too upset at not being involved in the A2C project? I am glad Andrew has taken up the baton, but unless the parties involved realise that we are professionals and not doing this as a little aside job, we are going to struggle to be taken seriously.
>
> The fact that Nick gets your name wrong for a second time is unforgivable. Once you might understand, twice ...........(cannot say what I want, it would be censored!). We just need to keep on hammering that we are a cog in the education wheel and are there for a reason.
>
> Once again thank you for your help and hard work.
>
> Kind regards
>
> Marjanne
>
> Marjanne Worsley
> Examinations Officer
>
> Phone: 01444 446844
> Fax: 01444 454207
> e-mail: [log in to unmask]
>
> Central Sussex College - Sixth Form College
> Harlands Road
> Haywards Heath
> RH16 1LT
>
>
>>>> Duncan Buck <[log in to unmask]> 16/11/2012 14:47 >>>
> Hi Guys
>
> I have been out of the office since sending the Email, but a considered
> (?) reply was received less than 30 minutes after mine was sent. The
> full text is below:
>
> Dear Mr Black
>
> Thank you for your e-mail message.
>
> I am sorry to repeat the point but 'normal way of working' is not
> something new. It is not something which has suddenly been introduced
> this academic year (2012/13).
>
> Normal way of working pre dates Access Arrangements Online and was
> required when centres had to complete paper forms which were then
> submitted to an individual awarding body.
>
> The picture of need in respect of extra time of up to 25% is clearly
> laid out on page 8 of the JCQ publication 'Access Arrangements,
> Reasonable Adjustments and Special Consideration'.
>
> The JCQ cannot provide exemplar documents since the way a centre
> presents its documentation will vary depending on the candidate's
> impairment.
>
> Ninety per cent of applications processed on-line relate to extra time
> of up to 25%, readers and scribes.
>
> If we take a reader, and the candidate has a learning difficulty, then
> the centre must simply present:
>
> The approval sheet from AAO;
> Form 8 or a centre devised equivalent of Form 8 addressing the same key
> questions;
> A signed data protection notice.
>
> That is all that is required.
>
> Part A of Form 8 allows the centre to paint a picture of need, ie
> confirming normal way of working within the centre. The centre's SENCO
> or in-house specialist assessor has to confirm that the candidate uses a
> reader in mock examinations. You are not simply granting the arrangement
> at the time of the GCE AS/A2 examinations.
>
> The same principle would hold true for a scribe.
>
> Again:
>
> The approval sheet from AAO;
> A completed Form 8 or a centre devised equivalent addressing the same
> key questions;
> A signed Data Protection Notice.
>
> Where a candidate has a medical condition or a physical disability or a
> sensory impairment, then Form 1 is either completed or the SENCO writes
> a short concise file note confirming normal way of working within the
> centre.
>
> As you have noted, a definition of normal way of working is provided in
> the JCQ publication 'Access Arrangements, Reasonable Adjustments and
> Special Consideration'.
>
> It is for the SENCO to show to the Inspector via Part A of Form 8, or a
> centre devised equivalent of Form 8, Form 1, or a short concise file
> note on centre headed paper that the candidate is using the
> arrangement(s) in mock examinations. Where the candidate's needs are so
> substantial then he/she may require assistance in the classroom.
>
> In instances where information has been provided from a local secondary
> school, then this can be used to confirm normal way of working. The
> candidate used the respective arrangement(s) for his/her GCSE
> examinations.
>
> I must repeat that normal way of working has been a long standing
> principle and was required for Forms 1 and 8 when submitted to awarding
> bodies prior to the introduction of Access Arrangements Online in
> September 2008.
>
> The only difference is that for GCSE/GCE examinations the information
> from Forms 1 and 8 is processed on-line and held for inspection
> purposes.
>
>
> Yours sincerely
> Nick Lait
> Senior Manager, Exam Services
> JCQ
>
> The EOA is now on the case (as demonstrated in Chris Hemming's Email
> "Update on our concerns" at 14:06 today) and I am awaiting an outcome
> from their meeting next week before considering whether and how to move
> forwards.
>
> Thanks again for you support.
>
> Regards
>
> Duncan
>
>>>> [log in to unmask] 16/11/2012 08:51 >>>
> Dear Nick
>
> Thank you for your Email in response to our questions. Unfortunately it
> appears that the tone of the Email has disturbed you and that instead of
> answering our substantive points you have defended the position of the
> JCQ as well as muddying the water with the suggestion that the role does
> not lie with the examinations officer - it is a centre responsibility
> that is delegated to us by the head of centre who receives no more
> guidance of support than we do. Please can I ask you for a direct answer
> to our questions:
> With respect to the paper trail that your inspectors will be expecting
> to find, please can the JCQ define, along with example documents, what
> it expects examination officers to hold available for inspection for
> each generic group of access arrangements.
> Apart from the "picture of need" for 25% extra time of GCSE/GCE, a
> significant number of other access arrangements now require us to hold
> evidence of "normal way of working". This has not been trained on at the
> meetings held by the former QCDA Centre Support Officers that we have
> attended and hence when you introduce such changes, as you do every year
> on 1st September, you must give us both more notice and some form of
> training.
> We look forward to hearing from you with a constructive way forwards to
> avoid a significant number of centres either failing to meet the needs
> of the candidates or the requirements of your inspectors.
>
> Yours sincerely
>
> Duncan
>
> Duncan Buck
> Exams Co-ordinator
> Herefordshire College of Technology
> DDI: 01432 365315
>
> On behalf of:
>
> Paul Ashurst, Examinations Officer, Sir John Deane's College
> Michelle Banks, Team Leader Exams, Tower Hamlets College
> John Bland, Examinations Officer, New College Durham
> Sue Brennan, Examinations Officer, Hertford Regional College
> Duncan Buck, Exams Co-ordinator, Herefordshire College of Technology
> Vicky Buckle, Examinations Officer, Bishop Burton College
> Graham Buss, Examinations Manager, East Berkshire College
> Elaine Christian, Examinations Manager, Birkenhead Sixth Form College
> Stephen Collinson, Examinations Officer, Hartlepool College of Further
> Education
> Amy Coombes, Exams Officer, Pontypool Campus, Coleg Gwent
> Claire Coterill-Smith, Examinations Manager, Midkent College
> Liz Crannage, Examinations Supervisor, Walsall College
> Stella Daly, Examinations Officer, Sparsholt College Hampshire
> Rachel Dearing, Examinations Manager, Manchester College
> Lynne Dennis, Examinations Manager, East Riding College
> Paul Dingle, Examinations Officer, Plymouth City College
> Chris Dulieu, Examinations Team Leader, Newham College of FE
> Karen Eatock, Examinations Officer, Bury College
> Alan Fenton, Head of Exams, Newcastle College
> Matthew Fletcher, Examinations Manager, College of North West London
> Joyce Forster, Examinations Officer, Queen Elizabeth Sixth Form College
> Darlington
> Sara Galloway, Examinations & Achievement Officer, Hull College
> Sally Graham, Exams Team Leader, Stockport College
> Meg Gwilliam, Exams Officer, Ludlow College
> Shirley Hallett, Examination Manager, Warrington Collegiate
> Richard Harrison, Examinations Officer, Stafford College
> Peter Hearn, Examinations Officer, Capel Manor College
> Karen Heath, Examinations Officer, Hartlepool Sixth Form College
> Chris Hemming, Examinations Officer, Hills Road Sixth Form College,
> Cambridge
> Jen Henry, Examinations Officer, North Hertfordshire College
> Jennifer Hoare, Exams Officer, Truro College
> Colin Humphreys, Registrations and Assessments Manager, Coleg
> Morgannwg
> Jayne Jenkins, Senior Exams Officer, Uxbridge College
> Wilma Khaliq, Examinations Manager, Sir George Monoux College
> Teresa Keelan, Examinations Manager, Hugh Baird College
> David Kilpatrick, Exams Manager,Kent College Tonbridge
> Michelle Lockett, Administrative Officer MIS/ Exams, Mid Cheshire
> College
> Jake Meechan, Exams Manager, Guildford College
> Sarah Moody, Exams Officer, City College Coventry
> Elaine Monks, Assessments & Achievements Manager, Yeovil College
> Pippa Newman, Admissions & Examinations Manager, Harrow College
> Roz Nolan, Exams Manager, City College Coventry
> Sue O'Brien, Exams Officer, Priestley College
> Kate Oliver, Examinations Manager, West Thames College
> Charlotte Pearton, Examinations Manager, Cambridge Regional College
> Margot Pitt, IS Manager (Exams), Gloucestershire College
> Jayne Pownall, Examinations Manager, Rotherham College of Arts &
> Technology
> Sarah Rainford, Head of MIS and Examinations, Blackpool Sixth Form
> College
> Gillian Russell, Examinations and Assessments Manager, Kingston
> College
> Lynne Savage, Exams and Data Co-ordinator, North West Kent College
> Sarah Short, Examinations and Accreditations Manager, Stockton
> Riverside College
> Cath Smith, Examinations Officer, New College Stamford
> Ros Stapleton, Achievement & Exams Officer, College of West Anglia
> Karen Sturland, Exams Manager, Brockenhurst College
> Mike Swann, Examinations Manager, Huntingdon Regional College
> Mark Tate, Examinations Officer, City of Bath College
> Fi Taylor, Cross College Examinations Manager, Sussex Downs College
> Sarah-Jane Taylor, Examinations Officer, Carlisle College
> Sarah Thompson, Exams Manager, King Edward VI College, Stourbridge
> Janice Tweed, Examinations Manager, West Suffolk College
> Samantha Vowles, Exams Officer, Somerset College
> Trudy Wallis, Examinations Officer, New College Telford
> Sandra Watson, Exams Officer, Swindon College
> Dr Alan Waymont, Examinations Manager, Peter Symonds College
> Shirley Westall, Examinations Manager, New College (Swindon)
> Sue Wood, Examinations Officer, Brooksby Melton College
> Marjanne Worsley, Examinations Officer, Central Sussex College
>
>
>
>>>> nick lait <[log in to unmask]> 14/11/2012 11:17 >>>
> Dear Mr Black
>
> Thank you for your e-mail message.
>
> The requirement to paint a picture of need is not new: it has not
> suddenly been introduced this academic year. The requirement to paint a
> picture of need was first introduced in September 2010 and solely
> applies to extra time of up to 25%.
>
> Within the JCQ publication 'Access Arrangements, Reasonable Adjustments
> and Special Consideration' for the academic year 2012/13 the
> requirements for painting a picture of need in respect of extra time of
> up to 25% are given.
>
> Page 8 of the above mentioned publication sets out clearly the picture
> of need, colour coded, particularly where a candidate has two or more
> standardised scores between 85-89 and no scores below 90.
>
> Where a candidate has at least one standardised score of 84 or less the
> picture of need can be painted through Section A of Form 8.
>
> I can re-call attending examination officer network meetings during the
> academic year 2010/11 with former QCDA Centre Support Officers where we
> explained the picture of need.
>
> Training events run by Communicate-Ed and PATOSS for specialist
> assessors have comprehensively covered the requirements for painting a
> picture of need.
>
> Form 8 has been in existence for many years and Section A requires
> centres to comment on history of need and provision. This is effectively
> the picture of need for a candidate requiring a computer reader, extra
> time of over 25% and up to 50%, an Oral Language Modifier, a reader or a
> scribe where he/she has a learning difficulty.
>
> Where a candidate has at least one below average standardised score
> relating to speed of processing and requires extra time of up to 25%,
> the picture of need can be painted through Section A of Form 8.
>
> The JCQ can only set the regulations governing access arrangements.
>
> It cannot account for the behaviours within an individual centre.
>
> Yes, an examinations officer does have to rely on the professional
> judgement and integrity of a specialist assessor.
>
> Where a centre has an in-house specialist assessor I have always
> stressed that an in-house specialist assessor should, in an ideal world,
> assess the candidates, complete the paperwork, process the applications
> and hold the documentation for inspection purposes.
>
> Personally, I do not think that examination officers should be involved
> in the process at all, aside from invigilation, training and rooming
> requirements.
>
> However, it is for the senior leadership team to determine the roles of
> staff within their centre and not the JCQ.
>
> Yours sincerely
> Nick Lait
> Senior Manager, Exam Services
> JCQ
>
> From: Duncan Buck [mailto:[log in to unmask]]
> Sent: Wednesday, November 14, 2012 10:04 AM
> To: nick lait
> Cc: [log in to unmask]
> <[log in to unmask]>; [log in to unmask]
> <[log in to unmask]>; [log in to unmask]
> <[log in to unmask]>; [log in to unmask]
> <[log in to unmask]>; [log in to unmask] <[log in to unmask]>;
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> <[log in to unmask]>; [log in to unmask]
> <[log in to unmask]>; [log in to unmask]
> <[log in to unmask]>; Paul Dingle <[log in to unmask]>;
> [log in to unmask] <[log in to unmask]>;
> [log in to unmask] <[log in to unmask]>;
> [log in to unmask] <[log in to unmask]>;
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> [log in to unmask] <[log in to unmask]>;
> [log in to unmask] <[log in to unmask]>;
> [log in to unmask] <[log in to unmask]>; Duncan
> Buck <[log in to unmask]>; [log in to unmask]
> <[log in to unmask]>; [log in to unmask]
> <[log in to unmask]>; [log in to unmask]
> <[log in to unmask]>; [log in to unmask]
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> [log in to unmask] <[log in to unmask]>;
> [log in to unmask] <[log in to unmask]>;
> [log in to unmask] <[log in to unmask]>;
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> <[log in to unmask]>
> Subject: Evidence required to "paint a picture of need" and to
> demonstrate the "normal way of working"
>
> Dear Nick
>
> I feel that JCQ needs to be aware that there is great confusion and
> concern amongst experienced examination officers regarding the evidence
> required to "paint a picture of need" and to demonstrate the "normal way
> of working" under the 12-13 JCQ Regulations.
>
> We are generally supportive of the changes set out in the AARA&SC
> Section 1.1.3 and appreciate how this links to 1.1.4 and the possible
> provision of inappropriate access arrangements in the past. However, the
> JCQ are asking examination officers to take responsibility for signing
> (for example on Form 8, Form 9 or Access Arrangements Online) to say
> that we have evidence to "paint a picture of need" and to demonstrate
> the "normal way of working", both of which will be available for
> inspection by your inspectors, but without defining exactly what we will
> be required to hold immediately available.
>
> Particularly in large colleges examination officers are unable to know
> all of the students personally, and as such we have to rely on the word
> of our professional colleagues such as SENCOs/specialist teachers and
> teaching staff. The JCQ needs to define, along with example documents,
> what it expects examination officers to hold available for inspection
> for each generic group of access arrangements. Your current approach of
> expecting each centre to develop the requirements for themselves without
> providing examples of what you are expecting is unsustainable and is
> resulting in inconsistency of provision to candidates.
>
> Please can we ask you to reconsider the JCQ's current approach and to
> provide examination officers with a much clearer understanding of what
> your inspectors will be looking to find. In addition, in future when
> such major changes in working practice are planned you should consider
> providing training meetings before the changes are implemented to assist
> those who are expected to apply them to do so in the way that you
> desire.
>
> Yours sincerely
>
> Duncan
>
> Duncan Buck
> Exams Co-ordinator
> Herefordshire College of Technology
> DDI: 01432 365315
>
> On behalf of:
>
> Michelle Banks, Team Leader Exams, Tower Hamlets College
> John Bland, Examinations Officer, New College Durham
> Sue Brennan, Examinations Officer, Hertford Regional College
> Duncan Buck, Exams Co-ordinator, Herefordshire College of Technology
> Vicky Buckle, Examinations Officer, Bishop Burton College
> Graham Buss, Examinations Manager, East Berkshire College
> Elaine Christian, Examinations Manager, Birkenhead Sixth Form College
> Stephen Collinson, Examinations Officer, Hartlepool College of Further
> Education
> Amy Coombes, Exams Officer, Pontypool Campus, Coleg Gwent
> Claire Coterill-Smith, Examinations Manager, Midkent College
> Liz Crannage, Examinations Supervisor, Walsall College
> Stella Daly, Examinations Officer, Sparsholt College Hampshire
> Rachel Dearing, Examinations Manager, Manchester College
> Paul Dingle, Examinations Officer, Plymouth City College
> Chris Dulieu, Examinations Team Leader, Newham College of FE
> Alan Fenton, Head of Exams, Newcastle College
> Matthew Fletcher, Examinations Manager, College of North West London
> Joyce Forster, Examinations Officer, Queen Elizabeth Sixth Form College
> Darlington
> Sara Galloway, Examinations & Achievement Officer, Hull College
> Sally Graham, Exams Team Leader, Stockport College
> Meg Gwilliam, Exams Officer, Ludlow College
> Shirley Hallett, Examination Manager, Warrington Collegiate
> Richard Harrison, Examinations Officer, Stafford College
> Peter Hearn, Examinations Officer, Capel Manor College
> Karen Heath, Examinations Officer, Hartlepool Sixth Form College
> Chris Hemming, Examinations Officer, Hills Road Sixth Form College,
> Cambridge
> Jen Henry, Examinations Officer, North Hertfordshire College
> Jennifer Hoare, Exams Officer, Truro College
> Colin Humphreys, Registrations and Assessments Manager, Coleg
> Morgannwg
> Jayne Jenkins, Senior Exams Officer, Uxbridge College
> Wilma Khaliq, Examinations Manager, Sir George Monoux College
> David Kilpatrick, Exams Manager,Kent College Tonbridge
> Michelle Lockett, Administrative Officer MIS/ Exams, Mid Cheshire
> College
> Jake Meechan, Exams Manager, Guildford College
> Sarah Moody, Exams Officer, City College Coventry
> Elaine Monks, Assessments & Achievements Manager, Yeovil College
> Pippa Newman, Admissions & Examinations Manager, Harrow College
> Roz Nolan, Exams Manager, City College Coventry
> Kate Oliver, Examinations Manager, West Thames College
> Charlotte Pearton, Examinations Manager, Cambridge Regional College
> Margot Pitt, IS Manager (Exams), Gloucestershire College
> Jayne Pownall, Examinations Manager, Rotherham College of Arts &
> Technology
> Sarah Rainford, Head of MIS and Examinations, Blackpool Sixth Form
> College
> Gillian Russell, Examinations and Assessments Manager, Kingston
> College
> Lynne Savage, Exams and Data Co-ordinator, North West Kent College
> Sarah Short, Examinations and Accreditations Manager, Stockton
> Riverside College
> Cath Smith, Examinations Officer, New College Stamford
> Ros Stapleton, Achievement & Exams Officer, College of West Anglia
> Karen Sturland, Exams Manager, Brockenhurst College
> Mike Swann, Examinations Manager, Huntingdon Regional College
> Mark Tate, Examinations Officer, City of Bath College
> Fi Taylor, Cross College Examinations Manager, Sussex Downs College
> Sarah-Jane Taylor, Examinations Officer, Carlisle College
> Sarah Thompson, Exams Manager, King Edward VI College, Stourbridge
> Janice Tweed, Examinations Manager, West Suffolk College
> Samantha Vowles, Exams Officer, Somerset College
> Trudy Wallis, Examinations Officer, New College Telford
> Sandra Watson, Exams Officer, Swindon College
> Dr Alan Waymont, Examinations Manager, Peter Symonds College
> Shirley Westall, Examinations Manager, New College (Swindon)
> Sue Wood, Examinations Officer, Brooksby Melton College
> Marjanne Worsley, Examinations Officer, Central Sussex College
>
>
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