I find it surprising that many SHALL members don't keep an eye on lists - or at least set up relevant RSS feeds. This would not only allow them to use social media in a measurable way, but give them Evidence of user unhappiness...
Zena Woodley B.A.(Joint Hons), MCLIP ~ Information Resources Manager ~ The Warner Library, Broomfield Hospital, Chelmsford CM1 7ET T: 01245 514310 e: [log in to unmask] Ask an Information Expert - it's what we do. All day. Every day.
-----Original Message-----
From: UK medical/ health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Jennie Cooke
Sent: 25 October 2012 10:11
To: [log in to unmask]
Subject: Re: [LIS-MEDICAL] Anyone else having a problem getting in to HDAS
And of course there isn't a section in the master cost framework (for those NHS librarians) which reflects time spent on duplicating work ... ;) Jennie
Jennie Cooke
Trust Library Manager
Office 38
Medical Education - University Hospitals Birmingham NHS Foundation Trust Queen Elizabeth Hospital Birmingham, Mindelsohn Way, Edgbaston Birmingham, B15 2WB
-----Original Message-----
From: UK medical/ health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Sutton Sarah - Clinical Librarian
Sent: 25 October 2012 10:00
To: [log in to unmask]
Subject: Re: Anyone else having a problem getting in to HDAS
Dear Derick and Paul
Yes, my urgent patient related search has just been locked by HDAS, I can't sort or save results. So that's 1.5 hours work that I will have to do again in OVID, plus the 10 minutes to email the HDAS Contact desk - again! Apologies to all of our colleagues who are bored hearing about HDAS, but I contacted one SHALL member to complain about HDAS and was told that as the discussion board complaints had eased off he had assumed that all was fine with HDAS again, not that we were all just so sick and tired of the whole thing and lacking in hope of a resolution, that we had just all given up posting about it.
Best wishes
Sarah
Sarah Sutton
Clinical Librarian
Cancer and Haematology, Children's Services, Diabetes Care, Emergency Department, Renal Services and Urology, Women's, Perinatal and Sexual Health Services.
LRI Library, Clinical Education Centre
2nd Floor
Jarvis Building
Leicester Royal Infirmary
Infirmary Square
Leicester
LE1 5WW
Tel 0116 258 5558
[log in to unmask]
www.uhl-library.nhs.uk
http://clinicallibrarian.blogspot.com/
-----Original Message-----
From: UK medical/ health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Derick Yates
Sent: 25 October 2012 09:44
To: [log in to unmask]
Subject: Re: Anyone else having a problem getting in to HDAS
I'm in and using HDAS at the moment, the question is, how many search terms will I manage to put in to the database before I get a time out or ERROR screens? I reckon it will be fine until I start looking at results, then it will die on page 3 of the results and I will quit and use OVID instead.
Still at least I'm singing "Oh happy days" in my head.
Regards
Derick Yates
EBP Tutor
Local Athens Administrator
C/O Trust Library and Information Service Birmingham Women's NHS Foundation Trust Mindelsohn Way Edgbaston BIRMINGHAM
B15 2TG
Tel: 0121 472 1377 extension 8746
Direct Dial Tel: 0121 627 5846
Fax: 0121 623 6922
Information Skills Training
The BWH library provides you with access to approx 2,500 e-journals.
This includes specialist O&G, Midwifery, Paediatric, Neonatal, Pathology and Genetics titles You can access these via the e-journals link from our website at http://www.bwhct.nhs.uk/index.php/library-home
You will need to log in with your Athens username and password to access all titles.
-----Original Message-----
From: UK medical/ health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Lee, Paul
Sent: 25 October 2012 09:27
To: [log in to unmask]
Subject: Re: Anyone else having a problem getting in to HDAS
Yes, it's the same with us here. I was told the following yesterday by NHS Evidence Technical Support, having contacted "contact us":
"Unfortunately, as we have been unable to replicate the issue on our network, it has been difficult to isolate the cause of the timeouts. Our developers are in the process of testing a possible fix which we hope to deploy as soon as it has passed the testing process. We are working as hard as we can to get it resolved but like I say, it depends upon passing testing, being deployed and then waiting to see if it does actually improve the situation for users getting the problem."
Regards
Paul
Paul Lee
Library | Reay House | Lambeth Hospital | 108 Landor Road | London | SW9 9NT
Telephone: 020 3228 6141/6462/6427
Email: [log in to unmask]
[log in to unmask]
-----Original Message-----
From: UK medical/ health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Peacock Richard (THE WHITTINGTON HOSPITAL NHS TRUST)
Sent: 24 October 2012 18:05
To: [log in to unmask]
Subject: Anyone else having a problem getting in to HDAS
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It's a lovely late October evening, the birds are singing above the rumble of traffic: just right for a bit of EMBASE searching.
But HDAS has other ideas - I don't seem able to get beyond the log-in page.
Anyone else having problems? I keep getting tracking or server error pages. It was working OK an hour and a half ago.
Richard Peacock
Clinical Librarian
Archway Healthcare Library
020 7288 3607
[log in to unmask]
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