23 open UK tickets this week. I spotted a few ilc tickets this week,
they seem to be suffering from the usual problems VOs face after a quiet
time. Otherwise not much to report.
Question: Do sites mind me "tidying tickets"; essentially when a ticket
is obviously "In Progress" (work has started) or "Waiting for Reply"
(the last post was a question from the site to a person of interest)
I'll poke my nose in? I've done this a few times where people have
started work without setting a ticket "in progress", but I don't want to
stick my oar in where it's not wanted!
Quiet tickets?
https://ggus.eu/ws/ticket_info.php?ticket=85018 (Lancs)
https://ggus.eu/ws/ticket_info.php?ticket=85017 (QMUL)
Lancaster and QMUL received some Ops tickets on the 9/8, Lancaster got
one notification (which I admit I missed) but no follow up e-mails.
Queen Mary have been uncharacteristically quiet which makes me think
they might have missed their ticket too. Anyone else had any missed
tickets? Could this ticket quietness be caused by similar issues that
were discussed in TB-SUPPORT this week (concerning multiple e-mail
addresses in GGUS & EGI broadcasts).
UK Tickets
https://ggus.eu/ws/ticket_info.php?ticket=84381 (19/7)
Creation of the COMET VO. A voms instance is online and some formalities
have been fulfilled. Daniela asks what's needed to host the VO on the
gridpp voms server? (13/8)
QMUL
https://ggus.eu/ws/ticket_info.php?ticket=84938 (7/8)
neiss.org.uk needed updated VOMS server information on QMUL's servers.
Chris has added the "2B" to his .lscs which should have got it, waiting
to see if this is fixed things on the CEs before rolling out to the SE
(should be waiting for reply, 9/8).
DURHAM
https://ggus.eu/ws/ticket_info.php?ticket=84123 (11/7)
Atlas production problems at Durham. After a lot of peril Alastair
reports that Mike has things more or less up and running, with a few
issues with services that need to be understood. Remaining in downtime
till these are dealt with. In progress (9/8)
*Other Durham tickets are on hold except:
https://ggus.eu/ws/ticket_info.php?ticket=68859 (Brian's request for DPM
upgrade plans.)
which probably should be.
BRISTOL
https://ggus.eu/ws/ticket_info.php?ticket=80155 (12/3)
Upgrade plans for the Bristol SE. Winnie has outlined a plan (9/7),
ticket has been put on hold (18/7) until the end of August. On hold no
till the end of September, due to the upgrade not being able to be done
this month (but guarantees from Winnie that it will be done before the
the 30th of September). On hold (7/8).
GLASGOW
https://ggus.eu/ws/ticket_info.php?ticket=83283 (14/6)
lhcb cvmfs problems. Dave cited
https://savannah.cern.ch/bugs/index.php?95420 &
https://savannah.cern.ch/support/?129468 (18/6). Has there been any
plans to try out the newer versions of cvmfs (or does the problem even
still exist?). Jeremy set to Waiting for Reply (31/7). On the 8/8 Mark
sparked discussion with lhcb over whether or not failures persisted (the
site had in fact been banned for most of the period of this ticket). It
was confirmed that the problem is still plagues lhcb jobs, and the list
of problem nodes corresponds to the new "high-density" workers. Glasgow
currently working on installing the cvmfs upgrade to fix lhcn & atlas
problems at the site, but it will take a few days. In progress (10/8)
Tickets from the UK
https://ggus.eu/ws/ticket_info.php?ticket=84993
Raul has sent out a batch of cloned tickets to VOs with data still on
Brunel's soon to be retired dgc-grid-50.brunel.ac.uk (ref
https://ggus.eu/ws/ticket_info.php?ticket=84639).
https://ggus.eu/ws/ticket_info.php?ticket=85021 (9/8)
Emyr ticketed EGI over their improper signing of
umd-release-1.8.0-1.el5.noarch.rpm. No word yet on the ticket.
Of Interest:
https://ggus.eu/ws/ticket_info.php?ticket=85029
Daniela pointed out on TB-SUPPORT a probably cause of some sites
intermittent Ops test failures.
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