Hi Linda,
Your colleagues in ICT will be concerned about security and, no doubt, have the various implications of the Data Protection and Freedom of Information Act in mind. There's also the possibility that your ICT department may have to comply with higher security condition than apply to us if they connect to the government secure networks.
Our trial system did require people to apply for an account but we have recently decided to remove the requirement for identification and allow anonymous access. The thinking behind this is that the risk of abuse, while still present, appears to be low and, in any case, without sophisticated systems, checking the that the user is who they say they are isn't easy. I'm always surprised at the number of "comic" login names we get even from supposedly professional organisations. We can't afford the sort of system that checks identity via mobile telephone numbers.
We will still apply controls to the systems in that we restrict the bandwidth available to anonymous users and tie down access hours to Museum opening hours. We log sites accessed against the hardware address of the device but it's not our intention to monitor those unless someone reports abuse. We are not removing accounts completely as these will allow staff access for longer hours and higher bandwidth.
Terms and condition are the key and if you want a copy of ours let me know.
John
> -----Original Message-----
> From: Museums Computer Group [mailto:[log in to unmask]] On Behalf
> Of Linda Ellis
> Sent: 12 July 2012 15:14
> To: [log in to unmask]
> Subject: Public WiFi Access
>
> I am battling with our local authority ICTS department to try and get public
> WiFi in our gallery. The cabling and WiFi access point is in place but we can't
> go live because of issues we have with how they want to control access to
> the WiFi.
>
> To help us build a business case to convince them that users shouldn't have
> to provide documentary evidence of who they are and their age before we
> can allow them to access this public WiFi service I would be really grateful to
> hear form any museums or galleries that already offers WiFi to their visitors.
> In particular:
>
>
> * Do users have to log in or is it a completely open system?
>
> * Is the login generic or unique to individual users? Do they have to join
> something to get a unique WiFi login? How simple is it for users to obtain a
> login?
>
> * Have you been advised to keep a record of who is accessing the WiFi so
> that you could, if required, provide information to the police about an
> individual's use of the internet via your WiFi service?
>
> * Do you restrict what websites users can access? If so what do you
> restrict e.g. pornography and gambling websites? Do you have different
> restrictions depending on the age of the user, e.g. more restricted access for
> children and young people?
>
> * What problems have you had with offering public WiFi that we should
> bear in mind?
>
>
> Many thanks
>
> Linda
>
> Linda Ellis
> Digital Projects Officer
> WAVE
> Wolverhampton Art Gallery
> Lichfield Street
> WOLVERHAMPTON
> WV1 1DU
> Tel: 01902 552035
> www.wolverhamptonart.org.uk<http://www.wolverhamptonart.org.uk>
>
>
>
>
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