Hello everyone,
Are you aware of any authorities that do not charge for all or any of the following on books to your regular customers - overdues, reservations, ILLs. I expect that most authorities do not charge certain categories already for reservations or overdues - housbound, visually impaired etc.
Also, anyone been brave enough to stop fixed loan periods - or perhaps extend past the usual 3 weeks?
After precedent to make a case.
Many thanks,
Abigail Luthmann
Equal Access Manager, East Sussex.
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