For those who have been upgraded from Version 5.27 (or thereabouts) to Version 5.32, what problems/issues have you exprerienced.
Since last Tuesday, we have seen major problems as follows:
1. Locking out of Authorisation queues - only sorted briefly by logging out and back in.
2. Samples "recycling" on Authorisation queues - so far the "record" has been 5 cycles, all showing as authorised on the audit trail, before the sample leaves the Authorisation queue and then appears on ICE results screens.
3. Incorrect report time being sent to ICE results - now sending time result released from analyser, and not time of authorisation.
These problems are not limited to the BHI discipline, but are being experienced by Microbiology also.
Please email me directly with any similar issues and hopefully their resolution, as currently we are in the hands of "senior analysts", and have been since the end of last week, but with no light on the horizon.
To give an extent of the problem, 150 results of Thyroid queue yesterday, 2hrs 30 minutes later, after numerous passes through queue, 129 remained, I gave up.
Thanks,
Gary Mascall
Consultant in Clinical Biochemistry
Worcestershire Acute Hospitals NHS Trust.
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