Hi all
Do any other authorities still use a debt collection service as a last resort for non-returned items? If so, how are patrons notified that next step is a debt collection agency - is it noted on joining form or simply referred to on final overdue notice - be that via mail/email or text?
Additionally, what level of fines do authorites allow before barring users until some/all of fine is paid off.
Many thanks
(will summarise for list)
Tina
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