CILIP Training & Development are pleased to announce our September 2010 courses.
Don't forget - CILIP members receive up to 40% discount on all CILIP training.
Supervisory skills
14 September 2010, London
Designed for those who are new to supervising others, this workshop will develop your ability when supervising colleagues. Learn how to identify and agree boundaries at work, setting goals, allocating work and developing your ability to give and receive constructive criticism and praise.
PROGRAMME HIGHLIGHTS
* Role of the supervisor
* Boundaries - what are they and how to implement them?
* Managing workload - allocation, delegation and abrogation
* Setting SMART goals
FULL DETAILS: http://www.cilip.org.uk/jobs-careers/training/pages/supervisory-skills.aspx
Cutting-edge Internet search techniques
22 September 2010, London
A practical hands-on course that will see you gain an in-depth knowledge of the world wide web, the invisible web and the human web. Discover the most appropriate ways to find relevant materials using advanced search strategies and cutting-edge techniques.
PROGRAMME HIGHLIGHTS
* Searching the Internet: the winning mindset
* Search engines and directories
* Future technologies and search interfaces
FULL DETAILS: http://www.cilip.org.uk/jobs-careers/training/pages/cutting-edge-internet-search-techniques.aspx
Handling enquiries: the basics
29 September 2010, London
With practical group exercises based on real enquiries throughout, this course will guide you through the entire enquiry handling process, from taking the initial enquiry, through to searching efficiently and finding an answer. Go one step beyond what enquirers can do for themselves by applying strategic questioning, analytical skills and smarter searching.
PROGRAMME HIGHLIGHTS
* Interrogation strategies and questioning techniques
* Devising a search strategy
* Efficient searching, finding an answer
FULL DETAILS: http://www.cilip.org.uk/jobs-careers/training/pages/handling-enquiries-basics.aspx
Influencing the design of new library buildings
23 September 2010, London
Library professionals are increasingly involved in new library buildings and working with architects. Learn how to positively influence the design and decision making process and become an effective rather than passive client.
PROGRAMME HIGHLIGHTS
* The Librarians Dilemma
* Realistic case study
* Critical briefing
FULL DETAILS: http://www.cilip.org.uk/jobs-careers/training/pages/influencing-design-new-library-buildings.aspx
Don't forget all CILIP Members receive a 40% discount on all our training courses.
Browse all our courses online: http://www.cilip.org.uk/jobs-careers/training/pages/default.aspx
Can't make it to our London training venue? Why not have our training brought to you with our Onsite training programme. Any of the above courses can be delivered direct to your workplace if you have 5 or more people with training needs.
Find out more: http://www.cilip.org.uk/jobs-careers/training/onsitetraining/pages/default.aspx
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