Apologies for cross posting
NoWAL Middle Management Theme
The NoWAL middle management theme is aimed at staff working within library and
information services at middle/intermediate management level and above. Full details of
each course, including fees, are given below. For further information and to book a place
on a course please see the website at http://www.nowal.ac.uk/middle_management.php
The courses which make up the middle management theme for 2008 are
- Managing change
- Understanding and using personality type at work - NEW for 2008
- Handling difficult conversations - NEW for 2008
- Understanding the story others can read from your SCONUL data - NEW for 2008
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20/05/2008
Managing change
http://www.nowal.ac.uk/middle_management.php?action=view&sql_id=3
10.00-16.30
Room 103, The Library, UCLan
Trainer: Deborah Dalley
NoWAL Fees - £90
External Fees - £135
Aim: This workshop is designed for managers who are responsible for achieving results in
a climate of continuous change. It will help you to identify the key components of
managing change effectively.
Objectives:
By the end you should be able to:
§ Analyse the factors involved in a change situation.
§ Identify and use techniques available to help manage the situational aspects of
change.
§ Outline ways to help people through personal transition during the change cycle.
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22/05/2008 & 04/06/2008
Understanding and using personality type at work : implications for communication,
influencing and change management - NEW for 2008
http://www.nowal.ac.uk/middle_management.php?action=view&sql_id=4
Day 1 - 10.00-13.00
Day 2 - 10.00-16.30
Library Seminar Room, Aytoun, MMU
Trainer: Sharon Grant
NoWAL Fees - £155
External Fees - £225
This 1 ½ day workshop based on the Myers Briggs Type Indicator (MBTI) gives you the
opportunity to develop understanding of type - your own and others - and explore the
implications for communication, influencing and change management at work.
In the first half-day session, you will have chance to use the MBTI instrument and,
combining this with your self assessment, find your best-fit MBTI type. The rest of this
session and second session will be used to explore the implications of type and help you
understand it uses and limitations
We will cover:
§ Using type to increase self-awareness and confirm self-perception
§ Discover normal differences in people concerning:
§ Energy source
§ Information gathering
§ Decision making
§ Lifestyle
§ Appreciate and learn to capitalize on your own strengths and those of others
§ Supplement and augment areas that you may overlook or that don’t come as easily
§ Apply what you learn about personality type to improving communications at work;
to influencing effectively and to handling change.
People usually find that this workshop is illuminating, energizing and fun!
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05/06/2008
Handling difficult conversations - NEW for 2008
http://www.nowal.ac.uk/middle_management.php?action=view&sql_id=2
10.00-16.30
Taylor Room, Sydney Jones Library, Liverpool University
Trainer: Deborah Dalley
NoWAL Fees - £90
External Fees - £135
The aim of this one day workshop is to help you to develop the confidence to engage in
those difficult conversations we so often avoid.
The workshop will be highly participative with plenty of opportunity to rehearse
difficult conversations in small groups. It is aimed at staff with management
responsibility who need to have one to one conversations which explore areas such as poor
performance, inappropriate behaviour, negative attitudes etc.
It is important that you are prepared to bring along current issues that you are dealing
with and are willing to explore these during the day.
Course Content:
§ The importance of planning for difficult conversations
§ A step by step checklist for conducting difficult conversations
§ How do I begin? - Opening the conversation
§ Active listening
§ Inquiry skills
§ Managing our emotional energy
§ Handling defensive reactions
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19/06/2008
Understanding the story others can read from your SCONUL data: interacting financial and
other data to plan future service provision - NEW for 2008
http://www.nowal.ac.uk/middle_management.php?action=view&sql_id=6
09.30-16.30
University of Salford
Trainer: Larraine Cooper
NoWAL Fees - £90
External Fees - £135
The aim of this workshop is to help middle and senior managers review the picture their
SCONUL data is painting and assist them in using SCONUL data in future service planning
decisions
Outcomes
At the end of the programme participants will be able to: -
§ Enter their data into a pre-prepared Excel spreadsheet and obtain critical
percentages and graphs about their costing structure
§ Use the information about costing structure alongside other SCONUL management
information to interpret how others might see their service provision
§ Identify key action areas they would like to take back to their workplace for
further discussion and action
§ Develop, with others, broad plans as to how they will progress those action areas
on return to the workplace through their line management structure
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If you require any further information please do not hesitate to contact me.
Gil Young
NoWAL Support Officer
NoWAL: Widening access to library resources and improving learning and information
support services through innovation, influence and partnership.
Minshull House
47-49 Chorlton Street
Manchester
M1 3FY
0161 247 6021
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