FACILITATION SKILLS
3 APRIL 2008, LONDON
An essential course for those who facilitate forums such as usergroup meetings, information sharing workshops, consultation meetings and focus groups.
PROGRAMME HIGHLIGHTS
* Managing introductions
* Shaping group discussions
* Techniques to manage problem behaviours
Click here to make a provisional booking
http://www.cilip.org.uk/training/training/2008/md/facilitationskills.htm
ESSENTIAL SKILLS FOR LIBRARY AND INFORMATION STAFF
16 & 17 APRIL
This two-day course covers the core skills needed from basic enquiry handling skills, to cataloguing and classification, to library management and promoting your service.
PROGRAMME HIGHLIGHTS
* Using the Internet for enquiries
* Library databases
* Managing your time
Click here to make a provisional booking
http://www.cilip.org.uk/training/training/2008/libinfo/essentialskills.htm
ADVANCED SUPERVISORY SKILLS
9 APRIL 2008, LONDON
Reflect on the effectiveness of your communication and use practical feedback models to improve your supervisory skills.
PROGRAMME HIGHLIGHTS
* Communicating assertively
* Coaching
* The GROW model
Click here to make a provisional booking
http://www.cilip.org.uk/training/training/2008/md/advancedsupervisoryskills.htm
CLICK HERE TO VIEW ALL CILIP T&D COURSES http://www.cilip.org.uk/training/training
Don't forget, all CILIP members receive up to 40% discount on all CILIP T&D courses.
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