CILIP T&D courses are booking fast and as far in advance as November - make sure you don't miss out and get your professional development booked in for 2008.
Here's what's coming up in April, including and introducing 7 new courses:
STRATEGIES FOR RUNNING A SUCCESSFUL CALL CENTRE **New Course**
2 APRIL, LONDON
Explore how call/contact centres can improve your library service and discover the advantages and limitations of using call centres.
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FACILITATION SKILLS
3 APRIL, LONDON
An essential course for those who facilitate forums, usergroup meetings, or focus groups. Learn the 3 golden rules to use when facilitating your group.
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UNIVERSAL DECIMAL CLASSIFICATION **New Course**
8 & 9 APRIL, LONDON
An introduction to UDC, a general classification scheme notable for the degree of detail in vocabulary and the facilities for building complex classmarks suitable for technical and non-text materials.
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ADVANCED SUPERVISORY SKILLS
9 APRIL, LONDON
A practical workshop for library and information staff who have some supervisory responsibility. Reflect on the effectiveness of your communication and use practical feedback models to improve your supervisory skills.
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eSURVEY METHODS **New Course**
10 APRIL, LONDON
Discover the tried and tested techniques when developing an e-survey and how best to interpret your results to assess your users' needs and wants.
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METADATA FOR RECORDS MANAGEMENT **New Course**
15 APRIL, LONDON
Improve the effectiveness of your records management system with faster more accurate retrieval.
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ESSENTIAL SKILLS FOR LIBRARY AND INFORMATION STAFF
16 & 17 APRIL, BIRMINGHAM
A well-established course for those who are new to working in a library or information service, covering core skills needed from basic enquiry handling skills, to cataloguing and classification, to library management and promoting your service.
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HOW TO WORK WITH ELECTED MEMBERS **New Course**
16 APRIL, LONDON
Local authority librarians can frequently find themselves engaging with elected Members. Learn how to build and maintain relationships and understand why this is crucial to the development of your services.
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INTERNAL MARKETING FOR THE WORKPLACE LIBRARY AND INFORMATION PROFESSIONAL
17 APRIL, LONDON
Raise the profile of the work you do by ensuring you are noticed and understood using effective internal marketing techniques.
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MOVING ON IN MARC21: COMMUNITY INFORMATION FORMAT (PM) **New Course**
22 APRIL, LONDON
Understand the structure and capabilities of community information format and how this can support your work on this new one-day course.
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ADVANCED COPYRIGHT **New Course**
24 APRIL, LONDON
Developed so you can look at the more complex aspects of copyright law, this is a unique course that encourages you to send in any complex copyright problems prior to your attendance.
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EVALUATING THE IMPACT OF YOUR LIBRARY
3 APRIL, LONDON
Learn how to tell when you're making a difference in your library and incorporate impact evaluation in your work.
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MOVING ON IN MARC21: SERIALS
29 APRIL, LONDON
Introduces the basic nature of serials within the context of their description using the MARC 21 format. Understand the bibliographic nature of serials and gain an awareness of the wider environment of serial control.
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VIRAL MARKETING APPROACHES FOR PROMOTING LIS
30 APRIL, LONDON
'Viral', 'buzz' and 'word of mouth' marketing are recognised as the most effective marketing techniques available, discover how they can be applied and used productively in the library context.
For for details on all our April courses, please visit
http://www.cilip.org.uk/training/training/april2008.htm
Don't forget, all CILIP members receive up to 40% discount on all CILIP T&D courses.
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