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PHD-DESIGN  August 2007

PHD-DESIGN August 2007

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Subject:

Re: a question -- Outcomes and Results of Design Process

From:

Ken Friedman <[log in to unmask]>

Reply-To:

Ken Friedman <[log in to unmask]>

Date:

Sat, 4 Aug 2007 23:35:54 +0200

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (219 lines)

Dear Juris,

Thanks for your question. While I generally agree with the kind of 
inquiry you propose, I hope it doesn't seem that I've posed this as a 
dichotomy

To say that "analyses of the outcomes of designing are to be found 
largely 'under different labels'" also includes several labels within 
design research. I simply stated that design research shows up in 
several places. (For the sake of clarity, I'll say that I would not 
using the phrase "analyses of the outcomes of designing," but for the 
sake of simplicity, I'll accept it here. I used the term design as a 
verb, and the verb design describes a process with outcomes and 
results.)

The classic definition of design as I use it is Herbert Simon's: 
"[devise] courses of action aimed at changing existing situations 
into preferred ones" (Simon 1982: 129).

Not only do people analyze the outcomes and results of design from 
many different perspective, but people practice design in many 
fields. People who design laws, for example, are called legislators 
or legislative aids, and people who study the outcomes of their work 
include political scientists, historians, lawyers, jurists, judges, 
and legal scholars. Physicians, nurses, anesthesiologists, and others 
like them design different kinds of medical processes and surgical 
procedures. A wide range of researchers study the outcomes of their 
work.

In Simon's terms, all kinds of people work as designers, and all 
professional practices are design fields. Management, for example, 
fits Simon's definition of design and management study is a design 
science as Simon saw it.

There are many kinds of design research that study the design process 
and its outcomes. One kind studies design and the design process as a 
generic field or activity without regard to the target field of the 
design process. This is the sense in which Warfield (1994) writes 
about a science of generic design. Another studies design processes 
and outcomes situated within a specific design practice. This, for 
example, is the case of those who study managing as designing (Boland 
and Collopy 2004; see also: Managing as Designing 2002).

If I were to expand your definition slightly from "design design as a 
social and cultural system of classification" to "design as a range 
of professional practices aimed at changing existing situations into 
preferred ones," then it would be possible to answer the rest of your 
question about who studies  "[design as a range of professional 
practices aimed at changing existing situations into preferred ones 
... ] functioning within, through, and separately from its 
profession(s) - as a contributor to or creator of enduring structures 
of social order.  In other words, how is the concept of design (no 
matter the field in which it is deployed) shaping political realities 
(which are inherently cultural and social), such as relationships of 
power, public policy, behavior, identity, taxonomies of value, 
philosophical questions, the human condition, and so on..."

The answer is that many people do, again under a variety of labels, 
from many perspectives, and within different fields. This is a 
necessary corollary to the fact that people practice design from many 
perspectives and within many fields, and their inquiries generally 
draw on the backgrounds from which they come.

This is also related to a range of the kinds of issues that are 
coming to be described -- in the words of Nigel Cross's (2006) recent 
book -- as "designerly ways of knowing." In this sense, design is not 
a set of technical skills, but a process, and designerly ways of 
knowing involve ways of thinking and knowing that form part of the 
process. From this perspective, there are three broad ways of knowing 
the world. Science examines the natural world including human beings 
in their role as natural creatures. Science seeks objective truth. 
The humanities examine the world of human experience. The humanities 
seek subjective understanding. Design in this larger sense examines 
and works with the artificial world. Design works through practice 
and examines the realm of the appropriate.

One key aspect of design problems is that fact that they are situated 
in a context and constrained by conditions that arise from the 
contingent nature of most design problems. Science ultimately seeks 
truth and humanities seek increasingly deeper undemanding against a 
perpetually unfolding background of time that allows for renewed and 
extended research. Design solves problems embedded in the world of 
human action, where limits on time, resources, and information 
constrain every design process as solution-oriented but imperfect. 
Every solution must - in Herbert Simon's (1956) term - satisfice by 
selecting among constraints. Meeting one constraint more fully means 
accepting lower values on others. Understanding design as a general 
human phenomenon therefore requires us to understand the nature, 
conditions, and consequence of successful design process.

It is this last issue that involves the kinds of question that Victor 
asked and that you extended.

Cross (2006: 12) , to stay with this example, identifies five aspects 
of designerly ways of knowing. Designers struggle with ill-defined 
problems. They attempt to solve these problems by proposing and 
trying solutions rather than by seeking all possible information. 
They think in constructive ways, developing proposals and building on 
them in practice. They use professional codes to translate abstract 
solutions into working objects. Using codes enables them to read and 
write the object languages of design. So much for the process in 
Cross's model. But this process is anchored in a contingent world, 
and the process shapes results that change the world -- therefore 
changing the context in which the future iterations of a problem may 
be embedded, and changing the next cycle of contingencies.

Cross (2006: 101) proposes a field of design research with three 
major branches: a field in which "design epistemology (studies) 
designerly ways of knowing, design praxiology (studies) the practices 
and processes of design, and design phenomenology (studies) the form 
and configuration of objects." If I were to propose something more 
expansive, I'd probably add branches to cover the kinds of issues you 
propose.

If fact, I have been working on this problem in several ways. In one 
presentation (Friedman 2000, full text at URL below), I proposed a 
taxonomy that includes many of the issues in your note. I haven't 
really been satisfied with that attempt, and I've been working on an 
extended inventory and taxonomy together with Terry Love, M P Ranjan, 
and Fil Salustri. We're slowly picking away at it -- one reason this 
is so challenging is that we've managed so far to identify some 750 
fields and subfields, disciplines and subdisciplines in design and 
design research.

One way to make some progress in seeing how many ways people are at 
work on this -- and in what fields -- would be to undertake a 
bibliography of articles, books, and published reports on "[design as 
a range of professional practices aimed at changing existing 
situations into preferred ones ... ] functioning within, through, and 
separately from its profession(s) - as a contributor to or creator of 
enduring structures of social order.  In other words, how is the 
concept of design (no matter the field in which it is deployed) 
shaping political realities (which are inherently cultural and 
social), such as relationships of power, public policy, behavior, 
identity, taxonomies of value, philosophical questions, the human 
condition, and so on..."

If someone were to do this or edit it with the help of colleagues, I 
can most likely arrange to get it published in a good journal or -- 
if it is too large for a journal -- as a book from a good publisher.

Any takers?

Yours,

Ken


Reference

Boland, Richard and Fred Collopy, editors. 2004. Managing as 
Designing. Palo Alto, California: Stanford University Press.

Cross, Nigel. 2006. Designerly Ways of Knowing. London: Springer Verlag.

Friedman, Ken. 2000. "Creating Design Knowledge: From Research into 
Practice." In IDATER 2000: International Conference on Design and 
Technology Educational Research and Development. P. H. Roberts and E. 
W. L. Norman, eds. Loughborough, UK: Department of Design and 
Technology, Loughborough University, 5-32. Available from:
https://dspace.lboro.ac.uk/dspace/handle/2134/1360

Simon, Herbert. 1956. Rational Choice and the Structure of the 
Environment." Psychological Review, 63, 129-138.

Simon, Herbert. 1982. The sciences of the artificial. Cambridge, 
Mass: MIT Press.

Managing as Designing. 2002. Managing as Designing: Creating a 
vocabulary for management education and research. Case Western 
Reserve University, June 14-15, 2002.
URL: http://design.case.edu/2002workshop/index.html#

Warfield, John N. 1994. A science of generic design: managing 
complexity through systems design. Ames, Iowa: Iowa State University 
Press.

--

Juris Milestone wrote:

--snip--

If analyses of the outcomes of designing are to be found largely 
'under different labels' (as Ken Friedman explains), and an 
understanding of design processes (internal to design, primarily) is 
to be found largely within design research, then what I mean to 
suggest is the need to recognize the value of research into the 
broader functioning of design as a social and cultural system of 
classification - functioning within, through, and separately from its 
profession(s) - as a contributor to or creator of
enduring structures of social order.  In other words, how is the 
concept of design (no matter the field in which it is deployed) 
shaping political realities (which are inherently cultural and 
social), such as relationships of power, public policy, behavior, 
identity, taxonomies of value, philosophical questions, the human 
condition, and so on?  I would think that as the influence and 
presence of design grows, these questions would grow in importance. 
Does anyone know where this kind of enquiry is taking place?

--snip--


-- 

Prof. Ken Friedman
Institute for Communication, Culture, and Language
Norwegian School of Management
Oslo

Center for Design Research
Denmark's Design School
Copenhagen

+47 46.41.06.76    Tlf NSM
+47 33.40.10.95    Tlf Privat

email: [log in to unmask]

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