HOW TO COST EXISTING SERVICES - NEW
27 April & 23 May 2006, London
The key to costing library services is to attack this in manageable chunks! Many library and information services can best be costed using process costing techniques, which considers the cost of various component tasks that need to be undertaken before the service is complete for customer use. Participants who attend this programme should come prepared to cost one of the following activities to reinforce their training. Following the training, you will be empowered to use these process costing techniques on other services.
This will not be a distinct project, but is likely to be one of the following: document delivery: additions to stock (either print or electronic); issues and returns; developing/personalising web portals for users; maintenance of an electronic resources; information literacy training/user education; staffing up the counter; enquiries.
Should you wish to use a different service than those listed above, arrangements can be made for you to discuss this with the course tutor, to establish suitability.
BENEFITS OF ATTENDING
To introduce participants to principal costing approaches appropriate for costing library services and to empower them to use process costing techniques to cost library processes and set standard costs for their services, with occasional help from finance colleagues.
BY THE END OF THE EVENT PARTICIPANTS WILL HAVE:
· gained an understanding of the differences between total absorption costs and marginal costs
· used appropriate techniques for the apportionment of overheads to service costing structures
· judged the use of process costing approaches in library situations and implement these in their workplace, with occasional support from finance colleagues
· used standard costs developed through process costing techniques, alongside activity forecasts to forecast staffing needs for particular service activity levels over the period of a year and identify peaks and troughs of demands for stafftime
· completed an analysis of their library costing structure for use in developing overheads absorption rates
· prepared an action plan for dealing with situations where process costing indicates a different staffing level than that currently in place
WHO SHOULD ATTEND?
Staff who are actively involved in determining costs for some of their services or certain parts of them. These people are likely to have had some prior involvement in financial issues within their services.
WORKSHOP LEADER: LARRAINE COOPER
PROGRAMME - DAY ONE
9.00 Registration and coffee
9.30 Welcome and introduction
An introduction to alternative costing approaches & their advantages & disadvantages
10.30 Coffee
10.45 An Introduction to Process Costing and its uses in library units
Tutorial
Process Costing Case Study
Process Costing Case Study Review
12.30 Lunch
1.30 Designing the process costing study questionnaire for use in the interim period between days one and two
How to approach the study test period
2.45 Tea
3.00 Action Planning: planning the process costing study on return to the workplace
3.45 Activity forecasting and staffing plans
4.00 Interim work briefing - summary of costs to be brought to the day 2 session
4.30 Close
DAY TWO
9.30 Review of process costing studies undertaken
11.00 Next Steps - Working towards the establishment of standard costs
Tutorial
What about service management?
Developing a Standard Cost from the process costing study
What about departmental management & overheads costs?
Projecting activity levels
Using chargeable hours calculations to justify staffing requirements
12.30 Lunch
1.30 Individual Work: Building up a month-by-month staffing plan forecast for the next year
2.45 Tea
3.0 What happens when the process costing study indicates a different staffing requirement to those we actually have?
3.30 Action Planning: next steps
4.30 Close
SPECIAL NOTES:
Participants need to bring the following on day 2.
A summary of the process costing study information obtained in the interim period; a summary of their costing structure in a format provided by the tutor on day one; a month-by-month forecast of the activity they expect
PLACES ARE LIMITED TO: 16
FEES:
CILIP personal members: £380 plus VAT (£66.50) £446.50
CILIP institutional members: £460 plus VAT (£80.50) £540.50
Non-members: £530 plus VAT (£92.75) £622.75
HOW TO BOOK:
TO MAKE A CONFIRMED BOOKING:
Please print out and complete the booking form below and return it by fax to the Training & Development Department on 020 7255 0561, or post to: Training & Development, CILIP, 7 Ridgmount Street, London WC1E 7AE
TO PROVISIONALLY BOOK A PLACE:
To make a provisional booking simply telephone us on 020 7255 0560, textphone 020
7255 0505, email [log in to unmask] or visit this workshop's web page at http://www.cilip.org.uk/training/training/2006/fpm/howcostingexistingservices
(Provisional bookings will be held for three weeks. A confirmed booking must be received within this period or your place may be lost.)
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PLEASE NOTE: cancellations received on the day will incur the full fee. If a cancellation is received in the seven working days prior to the event, 50% of the fee will be due.
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CILIP reserves the right to alter details or to cancel this event should the need arise.
CILIP has provision for those in wheelchairs. Induction loops are also available.
CILIP, The Chartered Institute of Library & Information Professionals
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CILIP
7 Ridgmount Street
London
WC1E 7AE
Telephone: 020 7255 0560
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