I would be interested in this too.
Thanks,
Jon Cole
Learner Information Manager
& Head of Registry
Room 115 Tel: 020 7510 7801
Tower Hamlets College Fax: 020 7538 9197
Poplar High Street Email: [log in to unmask]
London., E14 0AF http://www.tower.ac.uk
-----Original Message-----
From: The FE Exams Network mailing list
[mailto:[log in to unmask]] On Behalf Of FE-EXAMS-NETWORK
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Sent: 15 November 2005 00:02
To: [log in to unmask]
Subject: FE-EXAMS-NETWORK Digest - 3 Nov 2005 to 14 Nov 2005 (#2005-43)
There is 1 message totalling 181 lines in this issue.
Topics of the day:
1. Service level agreements
----------------------------------------------------------------------
Date: Mon, 14 Nov 2005 11:03:28 -0000
From: Andrea Metcalfe <[log in to unmask]>
Subject: Service level agreements
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Dear all
=20
We need to have an official Service Level Agreement document in place
for exams (% of entries processed by.........etc etc). Please can you
let me know if you have this in place and would you be able to email a
copy for information?
=20
Many thanks
=20
Andrea Metcalfe
Examinations Officer
North Hertfordshire College
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The information in this email is confidential. It is intended solely for
= the addressee and access to this email by anyone else is unauthorised.
= Any views or opinions presented are solely those of the author and do
= not necessarily reflect those of North Hertfordshire College. If you
are = not the intended recipient, any disclosure, copying, distribution
or any = action taken or omitted is prohibited and may be unlawful. If
you = received this email in error, please notify the Systems
Administrator at = North Hertfordshire College on +44 (0)1462 424242.
This footnote also = confirms that this email message has been swept by
SOPHOS AV for the = presence of computer viruses.=20
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<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
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<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt'>We need to have an official Service Level
Agreement document in place for = exams (% of entries processed
by………etc etc). Please can = you let me know if
you have this in place and would you be able to email a copy for
information?<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
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<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
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<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
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<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt'>Andrea Metcalfe<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt'>Examinations
Officer<o:p></o:p></span></font></p>
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<DIV><FONT face=3DTahoma size=3D2><FONT color=3D#000000>The information
= in this email is confidential. It is intended solely for the addressee
= and access to this email by anyone else is unauthorised. Any views or
= opinions presented are solely those of the author and do not
necessarily = reflect those of North Hertfordshire College. If you are
not the = intended recipient, any disclosure, copying, distribution or
any action = taken or omitted is prohibited and may be unlawful. If you
received this = email in error, please notify the Systems Administrator
at North = Hertfordshire College on +44 (0)1462 424242. This footnote
also confirms = that this email message has been swept by SOPHOS AV for
the presence of = computer viruses.</FONT>
</FONT></DIV></FONT></FONT></html>
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End of FE-EXAMS-NETWORK Digest - 3 Nov 2005 to 14 Nov 2005 (#2005-43)
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