Is anybody providing access to the new Web of Knowledge interface via WAM
using IP authentication experiencing remote access problems? Our initial
link to Web of Knowledge is:
http://0-wok.mimas.ac.uk.unicat.bangor.ac.uk/
When a user clicks the Connect to ISI Web of Knowledge button, they are
directed to:
http://portal23.isiknowledge.com/portal.cgi?.....
We have the following in our forward table:
*.mimas.ac.uk
*.isiknowledge.com
but off-campus users are denied access because proxy information is not
passed from the MIMAS server to the ISI server. I have contacted the
MIMAS helpdesk and they suggest asking the people who run the proxy to
contact them directly to configure it properly.
Before passing this to Innovative's helpdesk I would like to know if
others are experiencing the same problem. Thanks.
Mieko
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Mieko Yamaguchi [log in to unmask]
Technical Services Manager/System Coordinator +44 (0)1248 382970
Main Library, University of Wales Bangor, UK +44 (0)1248 382979 (Fax)
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