The Blackboard Knowledge Base directs to a Microsoft Article on this
issue. Not sure if you've taken a look at this already but the suggested
MS fix is to install the DHTML feature to run from computer. A couple of
command lines can be used to configure the option.

Here's the link to the MS article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;304107

Anthony Doyle

-----Original Message-----
From: Blackboard/Courseinfo userslist
[mailto:[log in to unmask]] On Behalf Of Steven Bentley
Sent: 09 December 2004 09:24
To: [log in to unmask]
Subject: Re: Blackboard 6 and FrontPage/Office CD prompts

Nicole

For issue 1 it might be that you can re-register the DLL without having
to reinstall IE.
 
Click Start then Run and type (or paste) the following command:

Regsvr32 C:\Program Files\Common Files\Microsoft
Shared\Triedit\TriEdit.dll

This is quite likely to require administrator privileges on the machine.

Steve

-----Original Message-----
From: Nicole Kipar [mailto:[log in to unmask]] 
Sent: 09 December 2004 09:01
To: [log in to unmask]
Subject: [BLACKBOARD-USERGROUP] Blackboard 6 and FrontPage/Office CD
prompts

Dear All,

We have had a couple of recurring problems and cannot seem to find a
perfect solution for them. I was wondering if others have encountered
them as well and what solutions you have found. Woudl you be so kind
and let me know how many of you have encountered issues 1 and 2?

Known Issue 1: Prompt to install 'FrontPage CD', typically
when using the Discussion Board.  Blackboard and Microsoft's reason is
that the 'triedit.dll' file has been 'disassociated' in Internet
Explorer.  Recommended fix is to re-install IE!

- Has anyone found a better solution fr this? It is obviously not very
recommendable for home users, especially those with limited knowledge
of IT. Can we really expect students to reinstall IE at home?

Known Issue 2: Prompt to install 'Microsoft Office CD',
typically when using the WYSIWYG Text Editor.  Blackboard
and Microsoft's reason is that Blackboard is trying to use
the Dynamic HTML (DHTML) Edit control.  When you install
Micorosft Office, the default is for this DHTML feature to
'Instal on First Use'.  Therefore it prompts the user to put
in the CD when they first try ot use DHTML.

- If you have encountered issue 2, how have you solved ? Have you set
the Office settings for DHTL to either install at original install or
turned off the option altogether?
- Why does issue 2 relate specifically to Microsoft Office when you
don't need to have Office to use Blackboard?  Are all problems only on
machines that happen to have Office installed?

Thank you ever so much for any help with the above two issues.

Nicole
----------------------
Nicole Kipar
[log in to unmask]
01227 767700 ext 2019
Faculty Learning Technologist for Arts and Humanities
Blackboard Administrator
http://lteu.cant.ac.uk/
Canterbury Christ Church University College
The Learning and Teaching Enhancement Unit LTEU

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