How do other authorities count requests made from reserve stores/stack when
the retrieval is not immediate but put on the Library Management System and
retrieved at a later stage?
This affects the PLS 9 achievement considerably and it would be very helpful
to know whether there is a level playing field for measurement of this in
England.
Currently my own authority does not include requests for material retrieved
from the reserve stack.
I will be pleased to collate a summary and distribute to the list.
John Lake
Librarian
Barbican Library
Silk Street
London
UK
EC2Y 8DS
Tel: + 44 (0) 207 382 7098
Fax + 44 (0) 207 638 2249
email: [log in to unmask]
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