I've also seen this correspondence and, while bearing in mind what has been
said about self-service and renewals through the web, we would still find it
very difficult to measure use without date-stamping partly due to the
limitations of our bibliographic system.
What worries me more is how we could legally be justified in imposing fines
for late return when we had not (at the staffed issue counter) put in
writing what the date of return was? If I was a customer thus being charged,
I would be justifiably annoyed. Does that mean that everyone in favour of
not stamping would not charge fines?
Rhian Williams
Prif Lyfrgellydd / Principal Librarian
Gwasanaeth Llyfrgell Gwybodaeth ac Archifau / Library, Information and
Archives Service
Cyngor Bwrdeisdref Sirol CONWY County Borough Council
E-Bost / E-Mail : [log in to unmask]
Gwê / Web : www.conwy.gov.uk
----- Original Message -----
From: "Hilary Hammond" <[log in to unmask]>
To: < >
Sent: Thursday, January 17, 2002 3:29 PM
Subject: Re: Date stamps
> Dear Michael,
>
> I've seen this correspondence today, and am quite fascinated by it. I am
a
> cultural consultant working from my office at home, so I am a "library
user"
> rather than a "library service supplier".
>
> The Norfolk and Norwich Millennium Library has recently introduced self
> service terminals for all book issues and returns. These are my
preferred
> means of issuing and returning because I can avoid queues at the staffed
> desks. The system provides me with a receipt for all transactions,
> including returns. I think this is an improvement on the previous
staffed
> system with a date stamp. The stock seems to be lasting longer at a high
> physical quality as well, as the books are not forcibly opened to apply a
> date stamp.
>
> My advice is to take the plunge.
>
> Best wishes
>
> Hilary
> _________________________________
> Hilary Hammond, O.B.E, F.L.A.,
> Managing Partner
> Hilary Hammond - Cultural Consultancy
>
> 1 Beech Drive, Strumpshaw ,
> Norwich, Norfolk
> NR13 4AF
>
> Tel/fax. (+44) (0) 1603 717750
> email [log in to unmask]
>
> ----- Original Message -----
> From: michael.tidd <[log in to unmask]>
> To: <[log in to unmask]>
> Sent: Thursday, January 17, 2002 9:53 AM
> Subject: Re: Date stamps
>
>
> There seem to be two separate asects being considered here -
> the usefulness of date labels to library staff (mainly
> those who are higher up the system, and who are
> interested in the stats, etc.) and the
> usefulness/requirements of the reader. I am personally
> more interested in the latter.
>
> What are those branches/authorities who have stopped/reduced
> date stamping finding is the feedback from library-users?
> Are the front-line staff finding an increasing number of
> disgruntled/confused/unhappy readers? Has anybody asked
> the public what they think?
>
>
>
> Michael
'Mae'r wybodaeth yn y neges hon yn gyfrinachol a dichon mai ychydig iawn o bobl sydd â hawl iddi. Bwriedir hi ar gyfer neb ond y sawl y cyfeirir hi ato/ati. Os nad chi yw'r derbynnydd bwriedig, gofynnir ichi beidio â'i darllen na'i phrintio na'i hail-anfon, na'i storio na gweithredu yn ei chylch neu ynghylch unrhyw atodiadau iddi. Yn hytrach, hysbyswch yr anfonydd os gwelwch yn dda, gan ddileu'r neges o'ch system yn syth.
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