Nick and everyone
I think this is exactly the sort of information which should go to this list
rather than to a separate one, particularly as we have members from
publishing houses. One of the aims when we set up the list was to try to
stop everyone doing the same work and re-inventing the wheel all the time.
This issue fits perfectly with that aim.
Melvin Morbey
E-Journals Co-ordinator/List owner : Lis-E-Journals
Library
University of Reading
Whiteknights PO Box 223
Reading RG6 6AE
Telephone : Internal : 8779
External : 0118 9318779
E-mail : [log in to unmask]
----- Original Message -----
From: "Nicholas Lewis" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, October 10, 2001 1:04 PM
Subject: Re: Quality in ejournal provision
> I agree with Ian that the publishers are not keeping their side of the
bargain. The
> issue is how to resolve these problems as a great deal is out of our
hands. One thing I
> do feel is that we are often all doing the same checking work and we might
all benefit
> from sharing specific information / replies from Publishers, etc.
Obviously this
> lis-e-journals list is helpful but if it was to be used for such a purpose
it would be
> swamped with postings! Is there some other way we could set up a mailing
list or web
> site where we could post our findings, specifically on e-journals? This
may seem
> idealistic but it might be worth a try - I'd certainly be happy to share
revised list of
> titles / problems with services, etc. Now the Publishers should perhaps be
doing this,
> but the reality is different stories to different institutions and no
overall picture.
>
> If anyone is interested in this idea, let's create a forum to pursue it.
>
> Nick
>
> Nicholas Lewis
> Electronic Resources Librarian
> University of East Anglia
> Norwich
> NR4 7TJ
> [log in to unmask]
> 01603 592382
>
>
>
> On Wed, 10 Oct 2001 12:34:40 +0100 Ian Winship <[log in to unmask]>
wrote:
>
> > We have been doing our regular review of where we are with our
ejournaldeals and I was a
> > little perturbed to see how incomplete our provision is. Of the 4500
titles we have,
> > about 700 are listed with 'holdings incomplete' because not all issues
are yet available.
> > There are also titles promised in some deals that never appear in 2
years- or have been
> > sold on to another publisher before we even got a glimpse of them! Some
examples are given
> > below- you will probably be familar with them and be able to add many
more! Difficulties
> > often seem to be with publishers not supplying the aggregators.
> >
> >
> > Quality of provision, and the staff effort needed chasing suppliers -
often
> > because of problems encountered by users - has been discussed here
before in
> > general terms and in relation to specific publishers, but needs to be
raised
> > again, since there seems to have been no improvement. We enter into
legal
> > agreements with suppliers, but they do not seem to be keeping their side
of
> > the bargain. I would appreciate a NESLI or DNER view on this.
> >
> > Some examples.
> >
> > Kluwer/NESLI 2001 deal
> >
> > Offered 704 titles (approx)
> > Still chasing outstanding titles: at the moment we have 685 titles
finally
> > available from this deal, 19 outstanding, 7 of which will never be
available
> > to us as they have now changed publisher. Out of the 685 available to
us
> > 440 still have incomplete holdings. These are checked on a weekly basis
to
> > see if new holdings have appeared as the new issue alerts aren't very
> > reliable.
> >
> > OUP/NESLI deal
> >
> > Lots of problems - we originally ordered a batch of 108 titles from
various
> > subject clusters and requested access via ingenta. The titles subscribed
to
> > have gradually appeared since May but very inconsistently. We have had
to do
> > lots of checking and contacting ingenta and OUP etc. Some titles still
ask
> > for payment. There's a batch of about 20 titles haven't been published
> > online yet, which we weren't aware of and so this required lots of
chasing
> > trying to find out why they weren't available etc.
> >
> > Harcourt Health
> >
> > Many backfiles not yet complete.
> >
> > Wiley Interscience
> >
> > There were different initial lists of titles so it was hard to know what
we
> > should be entitled to. Journals on the deal changed publisher or changed
> > title, so it has been hard to keep track.
> >
> >
> > There are lots of other examples of 'problem ejournals' for which we
have a
> > database to log all queries and faults regarding problem access, missing
> > issues, dead links etc. This is checked weekly.
> >
> > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> > Ian Winship
> > Learning Resources, University of Northumbria at Newcastle
> > City Campus Library, Newcastle upon Tyne NE1 8ST, UK
> > ----------------
> > e-mail: [log in to unmask]
> > phone: 0191 227 4150 fax: 0191 227 4563
> > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
>
____________________________________________________________________________
___
>
> Nicholas Lewis
> Electronic Resources and LLT Subject Librarian
> UEA Library
> Norwich
> NR4 7TJ
> phone: 01603-592382
> fax: 01603-259490
>
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