Good morning Diana--for me the best definition is contained within the
Library and I nformation Commision's web pages
http://www.lic.gov.uk
and goes as follows:
"KM involves the identification and analysis of available and required
knowledge,and the subsequent planning and control of actions to develop
knowledge assets so as to fulfil organisational objectives."
The LIC page also refers to several other web sites re KM
Hope this is helpful--you've probably already rec'd many similiar
messages!
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